RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - September 19, 2017 - 1 min read
In additional to our existing way of setting rates, by entering rates for each date of the week, it is now possible to enter rates on a day by day basis. This makes it easy to quickly change rates and minimum stays for specific dates. We used to recommend using Rate Adjustments for making small …
Operations - May 25, 2017 - 1 min read
While you could make a different email template for each room/unit you have, you may find it more convenient to make one generic template and then have the system pull information into that template based on the room(s) reserved. This is useful for things like a pre-arrival email which has directions to the apartment reserved, …
Announcements - May 18, 2017 - 2 min read
We now have a way to search six different sections of the system, quickly and as you type. You can search all six sections at the same time, or select from the drop down field to only show results from one section at a time. Here are some notes about each section. 1. Reservations Search …
Announcements - December 9, 2016 - 1 min read
Under the Reservation Manager tab there is now an option for Bookkeeping. The idea with this feature is to make a simple place to enter income and expenses, and then to be able to sort and group by categories. The feature starts out empty, but will grow as you add Transaction Types, who you received …
Design - October 11, 2016 - 1 min read
We are working on an option to be able to select from a variety of themes to change look and feel of the system. Eventually it will be possible to customize these themes as well, very similar to how we do customization of themes for the public reservation pages. Currently we have the first theme …
Operations - October 6, 2016 - 2 min read
Now there is a way to internally search availability and get a price quote, without having to create a reservation. After getting the quote, a new reservation may be added directly from this feature, or the quote may be sent via email. This feature is designed to work well with mobile devices also, so it …
Announcements - October 3, 2016 - 1 min read
An option has been added to force users to re-login to the system. This is useful after changing a user’s permissions or password. Because these changes only take affect when a user logs in, it is now possible to force a user to log into the system, even if they are already logged in or …
Automation - September 19, 2016 - 2 min read
When creating email templates within ReservationKey, we now have an HTML editor to make the job of formatting the template easier. Now it is easier to add more style to emails that go out to your guests as part of their reservation. With this editor it is easy to change font size, colors, alignment, and …
Reporting - June 13, 2016 - 2 min read
Today we have added an option to make things easier to get started with Google Universal Analytics. Now, instead of having to figure out what code to paste into our tracking field, you can select Google Universal Analytics ID. Then you just enter your ID and we will take that ID and build the tracking …
Announcements - May 9, 2016 - 2 min read
A new option has been added in Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. Go to Settings Tab, Preferences and set this option: In case you don’t need three fields for phone numbers we’ve also now added an option to hide 2 …