By popular demand, you can now customize the Check-In Time field to leave it as a text field, or make it a dropdown with your own dropdown selection text.
To make a dropdown, go to Website tab, Reservation Pages, edit your page, scroll down to near the bottom, the section called Reservation Form, and click Customize. In the label field for Check-In Time, add your label, in this format:
[label name] dropdown:[value1#value2#value3]
Everything after the word “dropdown:” will be assumed to be the dropdown values, separated by # sign. Everything up to the word “dropdown:” is treated as the label for the field.
Such as:
Check-in Time (11am – 11pm only) dropdown:11am-1pm#1pm-3pm#3pm-5pm#5pm-7pm#7pm-11pm
Here is what the final product looks like:
In the world of online bookings, clarity and consistency are key. If you're using ReservationKey and still relying on open-text fields for your guests’ check-in times, it’s time to step up your form game. This blog will walk you through how to create a dropdown field for check-in time in ReservationKey, making your forms more user-friendly and error-proof.
Open text fields allow flexibility—but sometimes, that’s a problem. Guests might write “eleven,” “11AM,” or even “late afternoon.” You don’t want to interpret vague entries every time. A dropdown solves that.
Having structured check-in options improves:
Scroll down to the Reservation Form section and click Customize.
Now, update the label of your check-in field using this format:
Check-in Time dropdown:11am-1pm#1pm-3pm#3pm-5pm#5pm-7pm#7pm-11pm
The part before dropdown:
is your label. The part after is a list of options, separated by the #
symbol.
Here’s a great example:
Check-in Time (11am – 11pm only) dropdown:11am-1pm#1pm-3pm#3pm-5pm#5pm-7pm#7pm-11pm
This will show a neat dropdown list with 5 clearly defined time blocks.
After updating the field:
These blocks ensure flexibility while keeping things manageable.
You can adjust blocks to suit your operations:
AdvantageWhy It’s ImportantConsistencyAvoids typos and vague entriesBetter UXEasier for users to choose a valid timeEfficiencySimplifies internal planning
ReservationKey isn’t limited to dropdowns. You can also:
You’ll find all these under Settings → Custom Fields.
dropdown:
keyword#
Double-check your formatting and preview everything!