RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - May 8, 2026 - 4 min read
Build and publish a modern hospitality website directly inside ReservationKey with integrated booking, drag-and-drop editing, custom domains, and hospitality-focused themes.
Announcements - April 17, 2026 - 3 min read
We rolled out a major set of usability improvements across pricing and configuration, including more visible overview tables, inline popups, smarter warnings, and easier auditing of rate plans, taxes, fees, and rules.
Announcements - April 17, 2026 - 3 min read
Learn how scheduled emails in ReservationKey work, how to set them up using custom date fields and email templates, and what recent updates improved visibility and reliability.
Announcements - April 2, 2026 - 4 min read
A roundup of the latest ReservationKey improvements, including the new Stripe dashboard, stronger QuickBooks tools, guided setup, API and webhook support, calendar performance upgrades, image editing, and more.
Announcements - December 2, 2025 - 3 min read
We are excited to introduce our new Theme V3, a major system redesign focused on delivering a cleaner, simpler, and more modern user experience across both desktop and mobile. This update features a streamlined, single-row navigation bar, enhanced mobile scrolling, a simplified new account setup wizard, and significantly improved readability for key areas like reservation details and settings panels. Users are encouraged to switch to the V3 theme now via the Settings > Users section to enjoy the updated look and feel, which aims to make daily tasks smoother and more intuitive.
Announcements - October 29, 2025 - 4 min read
Discover our new AI Chat Support Tool — a smarter, faster way to get help. It searches through thousands of our past support tickets, forum posts, blogs, and videos to deliver instant, accurate answers. Whether you’re adding a new room or exploring advanced settings, the AI chat makes finding solutions simple and efficient — all while keeping our friendly human support just a click away.
Announcements - July 22, 2025 - 3 min read
Say goodbye to passwords and login codes. ReservationKey now supports passkeys for quick, secure sign-in using Face ID, fingerprint, or device PIN. Learn how to set it up in just a few steps.
Announcements - September 27, 2024 - 1 min read
We have updated our slideshow to be easier than ever to use. Just swipe/click left and right to view photos right from within the main booking page.
Announcements - October 19, 2023 - 1 min read
We now have access to up to date exchange rates so that we can now offer the option to show a simple way for your guests to convert the total reservation price to their local currency. Even though your prices may be in one currency, now it is easy for guests to see the price …
Announcements - May 5, 2023 - 1 min read
We have added a new icon to make it easy to see which guests have alerts set. Or, if no alert is set, an info icon shows. Both icons are clickable, which brings up a window showing the alert (if any), contact notes, and the guest’s complete history of reservation notes. Here, we can see …