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ReservationKey

Trusted by hospitality businesses since 2007

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs — simple, efficient, and budget-friendly.

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  • Resorts & Cabins
  • Campgrounds
  • Vehicle Rentals
  • Boats & Marinas
  • Ranches & Lodges

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RESOURCE LIBRARY

ReservationKey Blog

Product updates, practical hospitality tips, and setup strategies from our team.

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Categories

  • Operations118
  • Announcements26
  • Automation20
  • Payments20
  • Design16
  • Reporting14
  • Integrations11

Archive

  • Flexible Email Template Editing: Visual Editor, Raw HTML, and Legacy Support
  • How to Modernize Your Existing Reservation Pages
  • New Modern Booking Page Themes
  • New Media Library for Image Management
  • Members-Only Booking Pages with ReservationKey
  • Introducing V3: A Cleaner, Simpler, and More Modern Look for ReservationKey
  • Updated Availability Calendar Reports in ReservationKey
  • Details of ReservationKey’s New Referral Rewards Program
  • Introducing Our New AI Chat Support Tool: Faster Answers, Smarter Help
  • A Complete Guide to the New Reservations Tab in ReservationKey
  • How to Setup and Use Passkeys for Easy Logins
  • New Data Layer Makes it Easy to Add Reservation Data to Tracking Code
  • Creating a Custom Theme Tutorial
  • Adding Search Bar to WordPress / Elementor With ChatGPT's Help
  • Introducing Text Messaging
  • New Slideshow Format Now Available
  • New Theme Available
  • New Sign-in Options
  • NEW: More control over iCal reservations
  • UPDATED: PayPal Payment Method SmartButtons
  • NEW FEATURE: Currency Conversion Widget
  • NEW: Rate adjustments can be set to apply only for last minute reservations
  • NEW: Alert icons in Guests section
  • NEW: Automatically Add QR Codes to Gift Certificates
  • NEW: Exclude dates from discount codes
  • Selling Gift Certificates with ReservationKey and Square
  • NEW: Set date range restrictions on fees.
  • NEW: Set default length of stay for booking engine
  • Square API Update News
  • NEW: Show Custom Fields Specific to Selected Rooms/Units
  • NEW: Electric Meter Calculator in Items for Sale
  • NEW: Password protect online reservation pages
  • NEW FEATURE: Flag rooms as dirty or clean
  • NEW: Fully customizable internal contact form in Reservation Details, including set which fields are required
  • NEW: Online Check-in Form; Signature Fields; Image Uploads
  • Two new custom field types – image/document upload & signature pad
  • NEW: Make card-present transactions with Square Terminal
  • ReservationKey for a Boatel (boat-hotel) – interesting uses of the reservation software
  • Channex updates, news, pricing
  • Big Update to iCal – Cancellations and Modifications now possible; new “import all” options
  • NEW: Reservation status can automatically change after X number of hours
  • Improvement to online reservations page functionality
  • Appointment Bookings & Book by Type Tutorial
  • Creating Clickable Maps to Show Availability
  • How to completely edit the waiting list/inquiry form and message.
  • NEW OPTION: Set default number of guests
  • NEW: Custom field for currently logged in user
  • NEW: Online Modifications (and Cancellations)
  • New Feature: Easily Set Weekly and Monthly Rates
  • Customizing the ReservationKey Booking Engine for Your Needs
  • Options for Offering Trip Insurance
  • NEW: Online cancellations
  • Themes updated with gift certificate styling
  • eRentalLock integration
  • ORBIS Research notes ReservationKey a “key player” in our industry
  • Stripe Integration
  • NEW FEATURE: Stripe Integration
  • Expedia Integration Update
  • Just launched – Stripe Integration!
  • New Website Under Development
  • NEW: Use merge codes to add website messages to email templates
  • New Connection: Quickbooks Online – feeback/testing requested
  • What steps should I take prior to “going live” with my new ReservationKey account?
  • Answer to commonly asked questions from clients coming from Webervations and Rezovations
  • NEW OPTION: Create a fee that is a percentage of the room price
  • IDEA: Creative placement of booking engine
  • Six New Reservation Page Themes
  • NEW: Select what payment category to use for initial online payments.
  • HOW TO CONVERT A TELEPHONE OR EMAIL INQUIRY INTO A BOOKING
  • NEW FEATURE: Set user permissions from within the room/unit settings
  • NEW: custom fields numbers drop down
  • NEW FEATURE: Multiple Rate Plans Per Room/Unit
  • NEW FEATURE: Daily Activity by clicking date bar
  • New: Drag and drop reservations
  • Updated Correspondence Window
  • NEW ENHANCEMENT: Easily view your ADR and RevPar
  • NEW FEATURE: Click to call
  • NEW FEATURE: Change the order of guest names
  • NEW FEATURE: send email automatically when changing reservation status
  • NEW: Reports menu has been redesigned
  • NEW FEATURE: Track when emails were opened
  • NEW FEATURE: Set rates & minimum stay day by day in Rate Plans
  • New feature: include room/unit specific details in email templates
  • Introducing the new search bar
  • Floating top scroll bar & more dates
  • Easier to select Rate Plans that Taxes and Fees apply to
  • New Feature: Bookkeeping
  • Under Development: Update to system look and feel
  • New Quick Quote Feature
  • Option to force new login for an account user
  • HTML Editor Added to Email Templates
  • Update to Google Analytics Tracking Options
  • Break Address Field into Multiple Fields
  • New Feature to Show Minimum Stay Requirements on Internal Calendar
  • New Option For Adding/Removing Emails to Queue
  • Import Credit Card Details From Myallocator Now Available
  • New Option for Splitting Address into Multiple Fields
  • New option in Reservation Status to set rates to zero
  • Forum assistance: Improvements to Pre-Book Links
  • Forum assistance: Prebook Guests and Send a Link to Collect Reservation Details/Payment
  • Forum assistance: Now Specify Number of Children Per Room
  • Forum assistance: ReservationKey Change Log Added
  • New Responsive Design for Reservation Details
  • A Couple New Permissions Settings
  • Payment Pages now include terms agreement section
  • New Authorize Only, Void, Capture options for authorize.net and RentPayment
  • Enhancement: Bulk Print Now Can Create and Email PDFs
  • NEW: Automatically track commissions due from myallocator.com bookings
  • Drag Across Dates to Select Multiple Days
  • Innrewards.com – new directory site created by ReservationKey users
  • Review of Forum Updates
  • Update Themes
  • New MyAllocator Option for Room Type Matching
  • MyAllocator Modifications
  • Time Zone Setting for Public Reservation Pages
  • Enhancement: Reservations Tab Saves Search Settings
  • Advice on Vacation Rental Email Correspondence
  • TripAdvisor TripConnect Certification Complete
  • New Feature: Filter by Amenities in Online Reservation Pages
  • New Feature: Create Bookmarks, Notes in ReservationKey
  • New Feature: iCal Import and Export Links
  • Set up Reservationkey’s TripAdvisor TripConnect link
  • Enhancement: Balance shows in reservation info box; information about IE Compatibility View
  • New Feature: Reminders
  • Enhancement: Hover over stars to see description
  • New Feature: {{roomurl}}
  • Updates to User Community Forum
  • New User Forum
  • New Events Bar on Top of Internal Calendar
  • New Bulk Printing Option
  • New Occupancy and Tax Reports
  • New Features Update
  • New Partnership With Channel Management Company
  • CC and BCC fields added to Send option in Correspondence Button
  • Update to ReservationKey Facebook Apps
  • A Few Enhancements – Items for Sale and Min Stay Error Messages
  • Slight Change Calendar Header Functionality
  • Change Status/Add Star(s) Automatically if Discount Code Used or Item for Sale Added
  • New Mobile Version – Easy to Setup
  • Require Consecutive Night Stays
  • New Google Analytics Features
  • Link Email Messages to Payment Methods
  • Items For Sale Enhancement
  • More Status Options; Keeping Rates on Room Changes
  • Captcha Option for Gift Certificates
  • Color Code Units; Search by Room/Unit
  • New Features for Property Managers
  • New Option for Displaying Cancellation Policy
  • New Internal Availability Search Feature
  • Happy New Year (and a few new features)!
  • Quicker Access to Calendar
  • Steps For Using Alternate Rate Plans
  • Update to Search Forms
  • New Features in Email Templates
  • Adding ReservationKey’s Online Bookings to Your Website
  • Getting The Most Out Of ReservationKey
  • New Option For Disabling Online Bookings
  • A Few Upgrades in Gift Certificates
  • Enhancements to the Correspondence Window
  • ReservationKey Is Also For Property Managers!
  • Option For Scrollbar at Top of Availability Calendar
  • Easier Linking Settings to Reservation Page(s)
  • New Statistics Report
  • Configuring ReservationKey for Hotels, Motels, Campgrounds
  • Easier Configuration for Hotels, Motels, Campgrounds
  • New Feature: Scheduled Emails
  • Changing/Moving Reservations Now Much Easier
  • Updates to Payments by Date Report
  • More Options in Email Templates
  • New Feature for Holding Rooms for Groups
  • Rate Adjustment Specials Now Show on Hotel Style Pages
  • Two New Email Template Codes
  • Using the Search Form and Iframes
  • All About PayPal Subscriptions For ReservationKey Service
  • Highlight Reservations By Adding a Star
  • A Few CSS Tweaks
  • Improvement on Retaining Prices When Changing Reservation Dates
  • Nice Review From a User
  • Thoughts on Phone Support vs Email
  • New Features in Activity Tab
  • Preference Setting For New Reservation Alert
  • More Flexibility Using Themes and Custom Text
  • Why Switch to ReservationKey?
  • New Color Coding in Activity Availability Search
  • NEW FEATURE: Create Custom Reservation ID Numbers
  • Added Status Column to Payments by Date Report
  • Clicking Payments Saves Credit Card Info
  • New Tax Option For VAT Included
  • New Flexibility in Taxes on Items for Sale and Fees
  • Press Enter To Search
  • New Option to Include Tax on Percentage Items for Sale
  • New Alert If Auto Payment Does Not Complete
  • Arrive Depart in Calendar Search Mode
  • New Guestbook Spam Prevention
  • New Internal Messaging System
  • Fees and Items for Sale Line Items
  • How to Create Dropdown Field for Check-in Time
  • New Tax Merge Codes in Templates
  • New Internal Title Field for Templates
  • No More Accidental Deletion of Admin User
  • Re-Designed Print Version of Housekeeping Reports
  • Updates on Features and News
  • Tips on Authorize.net Integration
  • New Yearly Comparison Report
  • More Ways to Find Reservations
  • Two New Income Reports
  • Alternate Payment Schedules
  • A Few New Features
  • ReservationKey Facebook Apps
  • Do You Need Your Own SSL Certificate?
  • Reasons Why People Switch to ReservationKey
  • San Poncho, Mexico – Best Clients Ever
  • Red Flag Guests / Set Alert
  • Monitor Searches on Reservation Pages
  • New Waiting List & Inquiry Form
  • Luxurious B&B In San Poncho, Mexico
  • Punta de Mita, Mexico – The Utmost in Relaxation
  • On The Road, in Puerto Vallarta, Mexico
  • Automatically Reduce Minimum Stays
  • Converting to ReservationKey – Importing Data
  • Happy New Year and A New Feature
  • Hotel Style Reservation Pages
  • Data Backups
  • A New Blog
  • More Star Choices For Marking Reservations
Showing: Integrations|Clear filter

Integrations - December 10, 2022 - 1 min read

NEW: Automatically Add QR Codes to Gift Certificates

We now have the option to include a QR code on the gift certificate. This makes it easier for the certificate recipient to use the certificate because scanning or clicking the QR code will register the code as soon as the reservation page is optioned, thus preventing the need to manually type it in. Here …

automationintegrationsproduct-updatespaymentsbooking-engine

Integrations - August 4, 2022 - 1 min read

NEW: Set default length of stay for booking engine

It is now possible to set how far in advance the departure date should default to. Previously we always defaulted to just one night, but that doesn’t always make sense. Especially in the case where a minimum stay is in effect and it isn’t possible to stay just one night. Or in other cases when …

product-updatesbooking-engine

Integrations - January 19, 2021 - 2 min read

Channex updates, news, pricing

Updates We now have channel specific settings for Channex. For example, a reservation from booking.com can have a different status color than one imported from Expedia. Also, possible to set different payment pages, and email schedules. As well as being able to have the system create an expense record in order to track commissions to …

integrationsproduct-updatespayments

Integrations - November 1, 2019 - 1 min read

eRentalLock integration

ReservationKey now connects directly with eRentalLock. This means, if you are using their digital locks on your vacation rentals, you can now generate key codes for your locks directly within ReservationKey. We make it simple to generate a code based on check in and check out dates, and times, and then automatically include that code …

integrationsemail

Integrations - June 18, 2019 - 1 min read

Expedia Integration Update

We know a lot of our users are waiting patiently for our direct connection to Expedia. Please wait just a little bit longer as we are quite close to completion. About 80% of the project has been built, and now we are waiting on Expedia for answers to a couple of questions.

integrationsproduct-updates

Integrations - February 1, 2019 - 2 min read

New Connection: Quickbooks Online – feeback/testing requested

We have completed the first step in building a connection with Quickbooks and are looking for some users to help with testing it, and for ideas on how to make it better. If you have a Quickbooks Online account then you can help with testing (other versions of Quickbooks we will work on in the …

integrationspaymentsproduct-updatesautomation

Integrations - October 9, 2015 - 1 min read

Import Credit Card Details From Myallocator Now Available

For reservations receive through Myallocator, it is now possible to import the credit card details directly into ReservationKey. Previously it was necessary to log into myallocator.com and copy the information from there to ReservationKey. Now click the Import link in the Credit Card section in ReservationKey (the link only appears if the reservation was from …

integrations

Integrations - July 9, 2014 - 2 min read

NEW: Automatically track commissions due from myallocator.com bookings

If you are using our channel manager connection, myallocator.com, it is now possible to track commissions owed on reservations that come into ReservationKey through the channel manager. We’ve created a place in the channel manager setting to save how much commission is paid on each reservation you receive through third parties (OTAs). Once this is …

integrationsautomationproduct-updatesreports

Integrations - October 30, 2013 - 2 min read

Set up Reservationkey’s TripAdvisor TripConnect link

Although our connection to TripConnect is not completely finished, we have completed the part where you can create the connection between ReservationKey and TripConnect. For those that are planning on using TripConnect, it would be great if you could now set up this connection in ReservationKey. As we continue to build and test this integration, …

integrations

Integrations - May 14, 2013 - 2 min read

New Partnership With Channel Management Company

A development in the last few years has been the need to link with online travel agents (OTA’s) such as booking.com, Expedia, etc. We have now created a link with the channel management company myallocator.com which allows two way communication between ReservationKey and thirty different channels (OTAs). This means that instead of having to manually …

integrationsproduct-updatesautomation
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