RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 9, 2026 - 5 min read
Learn how to create a members-only ReservationKey booking page using a simple password overlay. This approach adds lightweight access control without guest accounts or backend changes; ideal for clubs, associations, and private properties that want to prevent casual bookings while keeping the reservation process easy to manage.
Operations - July 5, 2025 - 2 min read
Customize your ReservationKey reservation pages with HTML and CSS. This tutorial shows how to build a custom theme that matches your site's branding and layout.
Payments - October 31, 2023 - 2 min read
We have updated our PayPal payment so that we now have an option to use PayPal’s SmartButtons. This gives your guests more options for payment such as Pay Later, pay with a debit/credit card, and pay via Venmo. There are two steps to setting this up -1) Generate API credentials from your PayPal account, and2) …
Integrations - December 10, 2022 - 1 min read
We now have the option to include a QR code on the gift certificate. This makes it easier for the certificate recipient to use the certificate because scanning or clicking the QR code will register the code as soon as the reservation page is optioned, thus preventing the need to manually type it in. Here …
Payments - November 10, 2022 - 1 min read
With the holiday season almost in full swing, now is the perfect time to set up ReservationKey Gift Certificates and Square. While we have offered Gift Certificates for many years, we just now have added Square as a payment option. Square has been very popular with our clients thanks to their competitive pricing, very secure …
Payments - April 12, 2022 - 2 min read
As Square is soon discontinuing their payment form options which we have been using, we have now rebuilt our Square connection using their newest API options. Here are some notes about what has changed. CHANGES 1. The payment form is simpler. No longer do we have fields for address, country, etc. Square requires very minimal …
Payments - February 1, 2021 - 2 min read
It is now possible to connect a Square Terminal with your ReservationKey account. With swiping, dipping, or contactless payment, you can take advantage of lower processing fees. The process of making a payment is almost exactly the same as processing a credit card directly within ReservationKey. Once a Terminal is set up, in our …
Integrations - January 19, 2021 - 2 min read
Updates We now have channel specific settings for Channex. For example, a reservation from booking.com can have a different status color than one imported from Expedia. Also, possible to set different payment pages, and email schedules. As well as being able to have the system create an expense record in order to track commissions to …
Design - December 18, 2019 - 1 min read
All of our current themes have been updated to include new CSS styling for our gift certificate pages. The new styles are all responsive design, meaning the gift certificate page will display nicely on all devices (such as mobile phones, tablets, computers). Select from one of our themes in your gift certificate settings section. Here …
Payments - July 23, 2019 - 1 min read
We recently added a connection to Stripe, a modern payment processor, with good rates and an excellent backend tools for reviewing payments. Setting up the connection is easy – just create a Stripe account (stripe.com) and then go to your ReservationKey account Website tab, Payment Methods, Add. If you are interested in learning more about …