RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Reporting - October 12, 2017 - 1 min read
ADR and RevPar, two important financial performance indicators used in the hotel industry, are now easily found in the report Income Summarized by Unit. Average Daily Rate, ADR, is one of the commonly used financial indicators in hotel industry used to measure how well a hotel performs compared to its competitors and itself (year over …
Reporting - September 28, 2017 - 1 min read
Something we meant to do for awhile, and now have completed, was to improve how the Reports menu works. Instead of one long column listing all our reports, we have now sorted them into topic areas which we makes it easier to find the report you are looking for. For users that only see some …
Reporting - December 21, 2016 - 1 min read
Now it is easier to select the Rate Plan(s) that Taxes and Fees apply to. In the settings screen for both, there is a new section to select the applicable Rate Plan(s): Previously it was necessary to go back to the Rate Plan settings to select taxes and fees. This option is still available, but …
Reporting - June 13, 2016 - 2 min read
Today we have added an option to make things easier to get started with Google Universal Analytics. Now, instead of having to figure out what code to paste into our tracking field, you can select Google Universal Analytics ID. Then you just enter your ID and we will take that ID and build the tracking …
Reporting - September 17, 2013 - 1 min read
We recently completed a few reports. Take a look at Occupancy #2 for a breakdown by room/unit of occupancy for a given month. This report has these headings:# Nights Booked # Nights out of Service # Nights Total Average Occupancy Average Rate Total Charge Per Room And, we also now have two new tax reports. Both these …
Reporting - February 16, 2013 - 1 min read
We’ve added additional functionality so that you now can use Google Analytics to track your sales. To use this feature, first add your Google Analytics code to your Reservation Page settings. Copy this code from your Google Analytics account. The final step is to enable e-commerce tracking in your Google Analytics account. 1. Click Admin …
Reporting - November 14, 2012 - 1 min read
We’ve just completed a new report, Monthly/Yearly Statistics. With this report you can quickly see monthly and yearly totals of various categories, such as new reservations, payments, expenses, and emails.. Click on the “++” link in order to drill down and open a window that shows the exact items for that day or month. For …
Reporting - August 30, 2012 - 2 min read
For users in countries where tax is included in the price, we now have an option to set the system to include VAT. Taxes are still calculated but are not shown to the guest. To see the tax information, a template can be created using the tax merge codes, or export the reservation data to …
Reporting - August 28, 2012 - 3 min read
It is now possible to set exactly which taxes (if any) apply to Items for Sale and Fees. Previously, we had just one setting taxable or non-taxable. Now, to set as non-taxable, just don’t check any taxes to apply to the item. Otherwise, check the taxes that should apply. This allows for greater flexibility and …
Reporting - August 21, 2012 - 3 min read
Now you can set whether or not an item for sale that is a percentage should calculate the percentage price based on the total reservation price, including or excluding tax. This is useful if you are selling something such as Trip Insurance, that needs to be based on the total price of the entire reservation, …