RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Announcements - April 24, 2020 - 1 min read
Previously it was necessary to use our discount options in order to arrive at weekly or monthly rates. But now, it is much easier thanks to dedicated fields within Rate Rules for setting these rates. Once these rates are set, they are automatically used once the reservation is at least 7 days (for weekly rates) …
Automation - February 11, 2020 - 1 min read
It is now possible for your guests to cancel online. We have created functionality where a link is generated by using {{cancellationlink}} which the guest can click to reach a page where they can cancel their booking. 1. Create header message, confirmation message, and email template (Website tab). 2. Set the fields in the Cancellation …
Design - December 18, 2019 - 1 min read
All of our current themes have been updated to include new CSS styling for our gift certificate pages. The new styles are all responsive design, meaning the gift certificate page will display nicely on all devices (such as mobile phones, tablets, computers). Select from one of our themes in your gift certificate settings section. Here …
Payments - July 14, 2019 - 1 min read
To add to our selection of payment methods, we now offer Stripe as an option. To set this up go to Website tab, Payment Methods, ADD, select Stripe. Then fill in these fields: Once set up, under Reservation Details, Payments, all of these options will be available:
Integrations - June 18, 2019 - 1 min read
We know a lot of our users are waiting patiently for our direct connection to Expedia. Please wait just a little bit longer as we are quite close to completion. About 80% of the project has been built, and now we are waiting on Expedia for answers to a couple of questions.
Payments - June 18, 2019 - 1 min read
#International: https://stripe.com/global Stripe supports local acquiring in 32 countries with another 9 currently in beta You can present in over 135+ currencies today Leverage international payment methods as well: https://stripe.com/docs/sources #POS Card Reader: As mentioned, down the line I could envision ReservationKey building an extension of your software to take in person payments which we built Stripe …
Announcements - June 18, 2019 - 1 min read
We are happy to announce our new website construction is well under way and the site will be launched soon. Watch this space for further announcements.
Automation - April 2, 2019 - 1 min read
It is now possible to use a merge code for a website message in order to add the message text to an email template. This could be useful for a situation where your cancellation policy on your reservation page is the same policy you want to include in an email template. At the bottom of …
Integrations - February 1, 2019 - 2 min read
We have completed the first step in building a connection with Quickbooks and are looking for some users to help with testing it, and for ideas on how to make it better. If you have a Quickbooks Online account then you can help with testing (other versions of Quickbooks we will work on in the …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …