RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Payments - October 19, 2012 - 1 min read
We’ve added a few new options to the Payments By Date Report. You can now select which type of date on which to run the query. Select from Payment Date, Arrival Date, Departure Date, and Booking Date. New options are available by clicking the “Show Advanced Search” link. Now it is possible to select which …
Payments - October 5, 2012 - 2 min read
We sometimes are asked why we only take PayPal for subscriptions to ReservationKey. The primary reason is because it is easy for us and is generally easy for our users. For us, we are able to keep our costs low by not having to spend any additional resources handling billing. With PayPal subscriptions, all of …
Operations - September 19, 2012 - 4 min read
Just now, a prospective user emailed me with this question:” I have webervations right now and am considering a change. What can you tell me that would make me think you are better? Thank you.” My short answer to this question is:I think big reasons are we have a fuller featured system, a very flexible …
Payments - September 4, 2012 - 3 min read
The Payments by Date report now has a column to show the Reservation Status. It shows the status colors and description, unless the Print link is used, in which case the description only shows. Example:
Payments - August 31, 2012 - 2 min read
Improved: after entering a credit card number in a reservation, you can now click the Payments link and the credit card number will automatically save prior to the Payments box opening. This should help avoid accidentally not charging a guest’s credit card by going into the Payments window and clicking “Add Payment” when you actually …
Payments - August 13, 2012 - 3 min read
We have added an alert in case a PayPal subscription payment is not automatically received. Prior to this, account access would be automatically disabled as soon as the currently paid month expired. The difficulty with this is sometimes users would find themselves unable to log into their ReservationKey account without advance notice. Usually the payment …
Operations - April 20, 2012 - 4 min read
Thanks to suggestions from users, we’ve added a few new small features to the system. And scroll down to read some news about things we are working on. Rate Adjustment Shows in Room Listing Price If your room/unit price is being adjusted downward by a Rate Adjustment, we are now showing the original price, plus …
Payments - April 14, 2012 - 4 min read
Using Authorize.net as your payment processor with ReservationKey is easy. Here are a few tips to help with some of the settings in both systems. Turn Test Mode Off Even though you might be tempted to leave Test Mode enabled, disable it. When your authorize.net account is in Test Mode it will not work with …
Payments - March 2, 2012 - 2 min read
You might think, wouldn’t it be nice if I could charge a different deposit amount depending on how many nights the person has selected? Well, now you can, using the Alternate Payment Schedule setting in the Reservation Page settings. For example, for reservations for only one night you might want to charge 100% of the …
Operations - February 28, 2012 - 2 min read
Recently we’ve added a few miscellaneous features which are useful, but might not be too obvious, so it seems a good idea to highlight them here. Thanks to popular demand it is now possible to set whether or not the deposit amount includes taxes. Simply check the box “include taxes” when setting up your deposit …