RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - March 26, 2013 - 1 min read
We’ve made a small change to the calendar header functionality, in order to make it easier to view past reservations from earlier in the current month. Now, when clicking the current month, just like when clicking any of the other months, the calendar will start at the first day of that month (instead of X …
Operations - February 23, 2013 - 1 min read
Of the five reservation page types we offer (multiple units, calendar search mode, single unit, single unit search, hotel), with two of these types (calendar search mode and single unit), guests click dates on a calendar which means that it is possible for them to reserve non-consecutive night stays. This was actually created on purpose, …
Operations - January 29, 2013 - 2 min read
Skip Auto Emails and Exclude From Reports We’ve noticed that users are now using the Reservation Status “Don’t block the calendar” for uses other than for what it was originally designed for, for cancelled reservations. Since this was originally for cancelled reservations any reservation set to a status which doesn’t block the calendar would not …
Operations - January 26, 2013 - 1 min read
It is now possible to set the color of the Room/Unit name on the internal calendar. This can be useful for grouping units into different properties, especially for users that are managing many properties with ReservationKey. The setting can be made at any level – Property/Location or Room/Unit or Fraction. Setting the color at the …
Operations - January 7, 2013 - 1 min read
Now there is a way to search availability internally, for a date range, and select unit(s) from those that are available. In some situations, this may be faster than selecting dates from the Availability Calendar. Just click the [S] in the Availability Tab. This brings up the search box, where the arrive/depart dates can be …
Operations - December 28, 2012 - 1 min read
Now there is another way to directly select which month to jump to on the internal availability calendar. This is useful when you need to go to a month different from the last viewed month, without having to load the calendar first (such as when you are on the Reservation Details screen and need to …
Operations - December 10, 2012 - 4 min read
Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website. It actually is quite easy. There are two main methods – linking to the system, or embedding the application in an iframe on your site. Below I will show you exactly what is meant by this. The first …
Operations - December 6, 2012 - 5 min read
Users often ask what they can do to more fully utilize the various features of ReservationKey. While this list is nowhere near exhaustive, here are a few things you can do that quickly come to mind: Fully Integrate Payments One of the best things you can do to save you time is to process all …
Operations - November 23, 2012 - 4 min read
Recently we’ve seen an uptick in interest in our system from people that manage vacation rental homes, condos, cabins, etc. I’m happy to say the system works great for these type of users, and continues to improve everyday. Here is a link to a recent recommendation from a property manager user in Miami:http://www.facebook.com/ReservationKey/posts/561688777190413 And here …
Operations - November 17, 2012 - 1 min read
For users that manage many units, it is now easier to scroll the internal availability calendar. We’ve added options in Settings Tab, Preferences, for setting the location of the horizontal scrollbar. It can now be set to Bottom Only, Top Only, Both Top and Bottom, or None. Top scrollbar: and bottom: So, if you find …