RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Payments - December 3, 2014 - 1 min read
The same functionality as is found on the main reservation page with regard to the terms and cancellation policy now applies to the payment pages. If you are using our {{paymentlink}} feature, or taking payment on the confirmation page, now the terms and conditions and cancellation policies and links will appear there. This was done …
Payments - November 26, 2014 - 1 min read
Thanks to user requests and suggestions, we have added an option for Authorize Only for credit cards being processed by Authorize.net and RentPayment (Yapstone). This allows you to verify the card is still valid by putting a hold on funds (authorize only). The hold can later be voided, or a charge can be created, up …
Design - November 20, 2013 - 4 min read
ReservationKey is proud to have Matt of http://www.vacationrentalmarketingblog.com fame as one of our long time users. Matt does a great job with his blog of helping vacation rental owners market their properties with many creative methods and common sense advice. The 14 Do’s and Don’ts of Vacation Rental Email Correspondence Because many vacation rental owners and …
Automation - February 4, 2013 - 2 min read
For internally added reservations, it is now possible to select an email template which will be sent automatically as soon as a payment is entered. This is useful if you want to automatically send a confirmation message to the guest, once a payment has been added to the system. To set this up, first go …
Payments - January 28, 2013 - 1 min read
If you find you are receiving spam through your Gift Certificate purchase page, there is now an option to require users to enter a captcha code. We made this an option, because if spam is not a problem on your page, then there is no reason to make your buyers go through this extra step. …
Operations - December 10, 2012 - 4 min read
Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website. It actually is quite easy. There are two main methods – linking to the system, or embedding the application in an iframe on your site. Below I will show you exactly what is meant by this. The first …
Operations - December 6, 2012 - 5 min read
Users often ask what they can do to more fully utilize the various features of ReservationKey. While this list is nowhere near exhaustive, here are a few things you can do that quickly come to mind: Fully Integrate Payments One of the best things you can do to save you time is to process all …
Payments - November 28, 2012 - 3 min read
It is now easier than ever to sell gift certificates on your website. Thanks to requests from a few users, we have added a couple of features – ability to collect credit card information instead of using an online payment method, and ability to set the amounts that are displayed, and a new field for …
Operations - November 23, 2012 - 4 min read
Recently we’ve seen an uptick in interest in our system from people that manage vacation rental homes, condos, cabins, etc. I’m happy to say the system works great for these type of users, and continues to improve everyday. Here is a link to a recent recommendation from a property manager user in Miami:http://www.facebook.com/ReservationKey/posts/561688777190413 And here …
Operations - November 16, 2012 - 1 min read
Previously, after adding something such as an Item For Sale, it was necessary to also go into the Reservation Page settings and select which items should show on that Reservation Page. Now, it is possible to select the Reservation Page right from the settings for the item being edited – Items for sale, Themes, Payment …