RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Operations - November 17, 2020 - 2 min read
It is super easy to add your own clickable map for use both by your guests on your public booking page, as well as for your own internal use. Here are a couple of examples, to show what we mean. (Golf course with cottages) (Campground) Here are the steps to set this up: 1. Enable …
Automation - August 18, 2020 - 1 min read
Of course a lot of what we do is helping our clients tweak their accounts to meet their needs. Sometimes what we explain in an email can also be useful to others, and good content for a blog post. Here, we are discussing about whether to hide the waiting list, or perhaps it may be …
Operations - August 6, 2020 - 1 min read
Our default number of guests, when searching for availability on public reservation pages has always been two adults and zero children. The price that shows has been always based on that combination. Now, it is possible to set the default number, and the price showing will reflect any surcharge or discount for based on the …
Operations - March 28, 2020 - 2 min read
ReservationKey is a flexible platform, which can easily be customized to our client’s needs. Recently we had a new client inquire whether we could build a very simple calendar booking system, for their moving van. They wanted a large one month calendar, click to reserve, and a custom form with fields for an additional driver. …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 17, 2018 - 1 min read
Here is a really neat idea, embedding the entire booking page is a small box on your homepage. This way guests can book directly from the front page, without needing to search for the booking system. This example shows the embedded box appears only on large screens. On smaller screens it disappears, but guests can …
Payments - September 20, 2018 - 3 min read
One of our property manager users describes below how she is able to convert leads to booking using ReservationKey’s payment link feature. This automates the process of asking the guest for a credit card and at the same time gives them a quote to review. Summary: 1. Get the potential guest’s email address2. Make a …
Announcements - October 5, 2017 - 1 min read
It is now possible to change the order of the guest names on the internal availability calendar to read first name first, such as John Smith” instead of the default last name first, such as “Smith, John.” To set this up, go to Settings, Preferences and expand the section for “Internal availability calendar.” Then select …
Operations - May 15, 2017 - 1 min read
Two useful features have been added to the internal availability calendar:1. floating top scroll bar2. more days show prior to a selected month Now, when clicking on a month, it will also show the number of days you have set in the Preferences section to show prior to the current day. And, for accounts with …
Operations - October 6, 2016 - 2 min read
Now there is a way to internally search availability and get a price quote, without having to create a reservation. After getting the quote, a new reservation may be added directly from this feature, or the quote may be sent via email. This feature is designed to work well with mobile devices also, so it …