RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - December 28, 2012 - 1 min read
Now there is another way to directly select which month to jump to on the internal availability calendar. This is useful when you need to go to a month different from the last viewed month, without having to load the calendar first (such as when you are on the Reservation Details screen and need to …
Operations - December 28, 2012 - 2 min read
We offer a feature where you can set up completely different rate plans which are triggered by discount codes. This means you can set up a code which will pull rates from a different plan than your normal rates. An example of where this is useful is if you are using ReservationKey to manage a …
Operations - December 28, 2012 - 1 min read
We’ve just added code to our search form so that your guests can now set their arrival and departure dates, and also the number of guests in their party. Your availability will show now based on this extra filter, maximum occupancy. Only available units that meet or exceed the occupancy searched for will be shown …
Operations - December 13, 2012 - 2 min read
We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the …
Operations - December 10, 2012 - 4 min read
Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website. It actually is quite easy. There are two main methods – linking to the system, or embedding the application in an iframe on your site. Below I will show you exactly what is meant by this. The first …
Operations - December 6, 2012 - 5 min read
Users often ask what they can do to more fully utilize the various features of ReservationKey. While this list is nowhere near exhaustive, here are a few things you can do that quickly come to mind: Fully Integrate Payments One of the best things you can do to save you time is to process all …
Automation - December 6, 2012 - 2 min read
Maybe this is the time of year that you want to turn off your online booking page and take a break for a few days. Some innkeepers want to be able to take reservations, but only via phone calls so that they can properly instruct potential guests. Or maybe you have a special message you …
Payments - November 28, 2012 - 3 min read
It is now easier than ever to sell gift certificates on your website. Thanks to requests from a few users, we have added a couple of features – ability to collect credit card information instead of using an online payment method, and ability to set the amounts that are displayed, and a new field for …
Announcements - November 25, 2012 - 1 min read
We’ve added two new features to the Correspondence window. It is now possible to add attachments prior to sending an email. Just click the Add link. Additionally, PDF files can now be created from the contents of the email template, and attached to a message, all with just a few clicks. This is great for …
Operations - November 23, 2012 - 4 min read
Recently we’ve seen an uptick in interest in our system from people that manage vacation rental homes, condos, cabins, etc. I’m happy to say the system works great for these type of users, and continues to improve everyday. Here is a link to a recent recommendation from a property manager user in Miami:http://www.facebook.com/ReservationKey/posts/561688777190413 And here …