RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - May 7, 2014 - 2 min read
We’ve been working hard to make the forum more functional, especially to help with organizing and prioritizing requests that we receive. We now are sorting all messages into one of three categories – Technical Support, Feature Request, and Bug Reports. And from there we are connecting the post with the area of ReservationKey it is …
Design - April 18, 2014 - 1 min read
We’ve update our “Simple” themes to reflect trends in modern web design. Most noticeable are some brighter colors, larger text, and larger form fields. But we’ve also added responsive design into these themes, meaning that the page formatting automatically adjusts to fit the user’s screen, no matter what size. This means it isn’t critical to …
Operations - March 22, 2014 - 2 min read
For users that are taking advantage of our connection with our channel manager partner, myallocator.com, we now have two ways to set up matching between ReservationKey and Myallocator. By Room TypeWe’ve just added the option to match room types in ReservationKey to those set up in Myallocator. With this method you don’t need to set …
Operations - February 27, 2014 - 2 min read
We’ve now added the ability to process modifications to existing reservations sent to ReservationKey from MyAllocator. How this works is we set the prior version of the reservation to cancelled and then insert the modification as if we were inserting a new reservation. If the ReservationKey account doesn’t contain a status that doesn’t block the …
Design - November 20, 2013 - 4 min read
ReservationKey is proud to have Matt of http://www.vacationrentalmarketingblog.com fame as one of our long time users. Matt does a great job with his blog of helping vacation rental owners market their properties with many creative methods and common sense advice. The 14 Do’s and Don’ts of Vacation Rental Email Correspondence Because many vacation rental owners and …
Operations - November 8, 2013 - 2 min read
It is now possible to give your prospective guests the option to filter their search results by amenities which have been linked to your rooms/units. Whether or not you want to use this is up to you. For many users, it may be better to just leave the search form as simple as possible (just …
Operations - November 4, 2013 - 1 min read
Now, keep all your links and other notes associated with your business, right in ReservationKey. This is a convenient way of organizing your links, and having a place to store information that you often need to access. This feature was originally envisioned as a way to bookmark links you often visit, with a notes section …
Operations - October 30, 2013 - 2 min read
For those who use ReservationKey to manage vacation rentals, we are happy to announce that we now have full connectivity with external systems using iCal links. It is possible to import reservations into ReservationKey by adding the link from an external system to ReservationKey, and it is also possible for external systems to update their …
Announcements - October 23, 2013 - 2 min read
Now you can use ReservationKey to track your daily to-do list, by using our new reminder feature. Reminders can be created from within the Reservation Details page, in which case they will be linked to a reservation, or they can be created on the fly, without a link to a reservation. Overview To access the …
Operations - October 19, 2013 - 1 min read
Thanks to a user request from the forum, we have created a new merge code for the email templates. The code is {{roomurl}} which will pull the URL for the room/unit. This feature will likely be most useful for property manager users, where the “rooms” are actually houses. The idea here is that you can …