New Option for Displaying Cancellation Policy

In response to requests from users, we have added an option to set whether your cancellation policy should display the full text on the reservation page, instead of being displayed in a popup box. It seems that the credit card companies have become more strict about where the cancellation policy needs to be displayed. Unless … Read more

New Features for Property Managers

For property managers using ReservationKey, it is now easier to create owner reports. The first step is to enter all your owners, in the Settings Tab, Lists. Next, going to the Properties Tab, and edit each unit, under Rooms/Units. At the bottom, there is a new section for linking the owner to the unit, and … Read more

New Internal Availability Search Feature

Now there is a way to search availability internally, for a date range, and select unit(s) from those that are available. In some situations, this may be faster than selecting dates from the Availability Calendar. Just click the [S] in the Availability Tab. This brings up the search box, where the arrive/depart dates can be … Read more

Happy New Year (and a few new features)!

Just a quick note to say Happy New Year to all of our great clients! Thank you very much for using our software and supporting our business. We have had a great year in 2012, started working with a lot of new users, and are looking forward to a strong 2013. As always, we continue … Read more

Quicker Access to Calendar

Now there is another way to directly select which month to jump to on the internal availability calendar. This is useful when you need to go to a month different from the last viewed month, without having to load the calendar first (such as when you are on the Reservation Details screen and need to … Read more

New Features in Email Templates

We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the … Read more

New Option For Disabling Online Bookings

Maybe this is the time of year that you want to turn off your online booking page and take a break for a few days. Some innkeepers want to be able to take reservations, but only via phone calls so that they can properly instruct potential guests. Or maybe you have a special message you … Read more

A Few Upgrades in Gift Certificates

It is now easier than ever to sell gift certificates on your website. Thanks to requests from a few users, we have added a couple of features – ability to collect credit card information instead of using an online payment method, and ability to set the amounts that are displayed, and a new field for … Read more

More Star Choices For Marking Reservations

A few months ago we added the ability to add a star to a reservation. Now, we have expanded this feature where users can select which stars/symbols are displayed in the Reservation Details screen. First select stars and symbols under Settings Tab, Preferences: Now, these stars and units will appear as choices in the Reservation … Read more

Enhancements to the Correspondence Window

We’ve added two new features to the Correspondence window. It is now possible to add attachments prior to sending an email. Just click the Add link.  Additionally, PDF files can now be created from the contents of the email template, and attached to a message, all with just a few clicks. This is great for … Read more