ReservationKey Channel Manager - How to Reconnect VRBO
We are finding that VRBO tends to randomly disconnect. This is a fault with VRBO, not with Channex or ReservationKey and we don't have any control over it. Luckily it is pretty easy to re-establish the connection should this happen.
Just take the following steps:
1. In ReservationKey go to the Settings tab, External Connections, Properties and Mapping
2. Select your property and then scroll down and expand the Channels section.
3. Find your VRBO entry and, click Edit
4. Click the Reset Button and then the Authenticate button. Select a phone number and request a code. Enter Code & Verify Code. Save.
3. The last step is to Activate the channel connection.