ReservationKey Channel Manager Setup:

How to add channels (OTAS)

PART 1 - Select Channex in each Channel (OTA)

This first step in connecting with Reservation Keys channel manager Channex is to select Channex as your channel manager within each channel.

*Please note - If your property is currently associated with a different channel manager, such as MyAllocator, you will need to disconnect/disable this connection first.

Follow the channel-specific directions below to add Channex to each channel.


Rooms and Rates > Connectivity Settings

Click Edit

Search for Channex - Confirm

Account > Connectivity Provider

Search - Type in Channex

Check box that you agree and then click Yes, I accept




PART 2 - Adding Property to Channex in Reservation Key

Once you have added Channex as your channel manager within the channel accounts, you can now add your property in Reservation Key to send over to Channex.

Go to Settings Tab > External Connections > Add Connection > Select ReservationKey Channel Manager

(Channex) from the drop down menu

Look over and edit settings if needed and SAVE CHANGES.

Click into PROPERTIES & MAPPING and Add Property(s)



Expand ROOM TYPES & RATE PLANS and Add Room Type to Channel Manager
Select either One to One mapping or Room Type mapping and ADD SELECTED

For each room or room type update or complete all fields. Choose what rate plan(s) you want to send over to Channex.

*Please note that there is a setting in your Channex account that allows you to increase or decrease the rates that you are sending over by either $ or a %. Directions for this are in Part

Once you have Saved all of the RoomTypes & Rates you can now SYNC RATES and SYNC AVAILABILITY.

PART 3 - Mapping Rooms to Channels in Channex

Expand section titled CHANNEL MAPPING > CREATE

Choose CHANNEL from the list. Enter the name of your Property in the Title field. Type in the HOTEL ID and TEST CONNECTION.

*Please note that for Airbnb you do not need a Hotel ID. For Airbnb you need to be logged into your Airbnb account. Then click the RED Connect with Airbnb button

When you see Successful Connection click NEXT

Map Rooms and Rate Plans from Channel to Channex and SAVE

To Increase or Decrease the rates that you are sending over click into CHANNEL SETTINGS.

Lastly ACTIVATE channel and Send FULL SYNC.