ReservationKey Channel Manager Setup:
How to add Channex and channels (OTAS)
Channel Manager Connection with Reservation Key
Channex works in real-time to sync the calendar's rates and availability with the OTA's. Channex connects with Airbnb, Booking.com, Expedia, Agoda, HostelWorld, and GoogleHotel. The price for this connection is $25 a month for 20 units or less and $35 for more than 20 units.
Step 1 - Create a Status for each channel you wish to connect.
This step is an optional but nice step to take, so reservations come in with an assigned status or color. Go to Settings Tab > Reservation Status > Add Status Option. Title > Select color > Save
Step 2 - Add the Channex Connection in Reservation Key
Settings Tab > External Connections > Add Connection > Continue
Look over settings. Select a status (step 1 above) for each channel you wish to connect.
Step 3 - Click Properties & Mapping
Look over the settings and Save Property.
Step 4 - Connect Rate Plans
Click into Room Types & Rate Plans to connect the rate plans to each room/unit
Add Rooms/Units and Choose One to One or Room Type mapping. Select Room(s). Add selected.
Select the appropriate rate plan for each room/unit and Save Room Type & Rates
Step 5 - Add Channels
Expand the section titled Channels. This section is where you will connect the channels but first, make sure that you have selected Channex as your channel manager within each OTA account ( directions below)
Step 6 - Selecting Channex as your Channel manager in OTA accounts
Booking.com - Log into your Booking.com account. Go to Account > connectivity Provider and search for Channex (Channex.io)
Accept - Yes, I accept. Please email email@example.com and let us know that you are waiting for provider confirmation.
Expedia - Rooms and Rates Connectivity Settings
Confirm both Rates and Availability and Reservations.
Airbnb - This connection can be made directly from your Reservation Key account. Make sure you are logged in to your Airbnb account before clicking on Connect with Airbnb.
- Please note that we need to set your timezone up directly in Channex before the connection can be complete. Please email firstname.lastname@example.org and ask for us to set your time zone for an Airbnb connection.
Step 7 - Create Channel
Expand the Channels section. Click + Create
Step 8 - Choose Channel from list
Step 9 - Add Property Title, Hotel ID and Test Connection
Step 10 - Map Rooms
Once you have a successful connection, click on Mapping. Map Rooms and Rate Plans from Channel to Channex and save.
Step 11 - Channel Settings
To increase or Decrease the rates you are sending over to the channels. An optional setting.
Step 12 - Activate channel connection
Click Actions and Activate > Full Sync
Step 13 - Sync Rates Sync Availability
- Please note that anytime you change your rates or your minimum night stay requirements in Reservation Key, you need to click Sync Rates to update Channex and the channels.
Step 14 - Expand and check the Inventory section
Review your availability and rates that are being sent over to the channels.
Booking Section - A list of all bookings via Channex will populate here in this section.