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A few months ago we added the ability to add a star to a reservation. Now, we have expanded this feature where users can select which stars/symbols are displayed in the Reservation Details screen. First select stars and symbols under Settings Tab, Preferences: Now, these stars and units will appear as choices in the Reservation …

HI, John here, founder and creator of ReservationKey. I’m ramping up our online presence, and what better way to start with than creating a blog! I will post company news, tips, and lots more here as frequently as possible. One great improvement is the code running the Reservation Summary pages has been completely re-written which …

A user emailed today wondering about how we handle data backups. This is probably something everyone thinks about, especially with a web-based system, where you are not directly responsible for backing up your own data. What we do, is automatically back up our complete database once per day and then we automatically move the backup …

If your guests typically reserve by the TYPE of unit rather than a specific unit (or room) then you need a hotel style reservation page. Setting this up is pretty easy, you just need to do a couple of things different than a set up where guests select by the specific room. 1. Set up

Yes, it is already 2012. Every year seems to go quicker than the next. To kick off the new year, we just finished work on a slideshow feature. Photos uploaded to the Additional Photos section under the Property, Room, or Fraction screens can now be turned into a slideshow automatically. Once enabled, a link to …

It seems this year a lot of people have made new year resolutions to switch reservation systems. Activity in the new accounts department is definitely picking up. One question we often are asked is whether it is possible to import data from a prior reservation system. No matter what reservation system you used, if you …

We’ve just added a new feature where minimum stay requirements can be automatically reduced if they cannot be met. For example, you have a two night minimum stay set for Friday and Saturday reservations. Your room is already booked for Saturday and Sunday, which leaves a single Friday available. With this new option enabled, the …

One of the best parts about running ReservationKey is all the great clients we have. And it doesn’t get much better than being able to meet them in person. This past week I’ve been lucky enough to be able to work from Puerto Vallarta, Mexico, while being hosted by the PVkid, Jeff Musto – www.puerto-vallarta-rentals.com. He …