RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - May 9, 2016 - 2 min read
A new option has been added in Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. Go to Settings Tab, Preferences and set this option: In case you don’t need three fields for phone numbers we’ve also now added an option to hide 2 …
Operations - January 27, 2015 - 2 min read
Thanks to suggestions from users we’ve already made some big improvements to our new pre-book links feature, which was just released yesterday. To summarize this feature, it allows you to enter a reservation internally and then provide a link to your guests that they can use to go to your Reservation Page to fill in …
Operations - January 26, 2015 - 2 min read
Now it is possible to create a reservation internally, adjust the room prices, and then email the guest a link to be used for entering their contact information and payment. This makes it easy to negotiate a price over the phone or email, and then provide your guest with a link to your reservation page …
Operations - January 23, 2015 - 1 min read
Now it is possible on a room by room basis to exactly set the number of occupants allowed, including how many are allowed to be children. This can be set from zero up to the total number of occupants allowed. If the number of children allowed in the room/unit is set to zero then the …
Payments - December 3, 2014 - 1 min read
The same functionality as is found on the main reservation page with regard to the terms and cancellation policy now applies to the payment pages. If you are using our {{paymentlink}} feature, or taking payment on the confirmation page, now the terms and conditions and cancellation policies and links will appear there. This was done …
Operations - February 4, 2014 - 1 min read
As we continue to acquire users worldwide, we have had a lot of requests for the ability to set the time zone used on public Reservation Pages. It is now possible to set the time zone to be used by each of your Reservation Pages. This setting affects things such as which day counts as …
Operations - November 20, 2013 - 2 min read
We are pleased to announce that ReservationKey has been certified by TripAdvisor as a Plus Partner. Here is the message we recently received from TripAdvisor: “Great news, everything runs fine and you are now certified and your customers will be able to use the TripConnect within 48 hours.” This means that any of our clients …
Operations - November 8, 2013 - 2 min read
It is now possible to give your prospective guests the option to filter their search results by amenities which have been linked to your rooms/units. Whether or not you want to use this is up to you. For many users, it may be better to just leave the search form as simple as possible (just …
Design - March 9, 2013 - 3 min read
Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well …
Operations - February 23, 2013 - 1 min read
Of the five reservation page types we offer (multiple units, calendar search mode, single unit, single unit search, hotel), with two of these types (calendar search mode and single unit), guests click dates on a calendar which means that it is possible for them to reserve non-consecutive night stays. This was actually created on purpose, …