RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Payments - July 14, 2019 - 1 min read
To add to our selection of payment methods, we now offer Stripe as an option. To set this up go to Website tab, Payment Methods, ADD, select Stripe. Then fill in these fields: Once set up, under Reservation Details, Payments, all of these options will be available:
Payments - June 18, 2019 - 1 min read
#International: https://stripe.com/global Stripe supports local acquiring in 32 countries with another 9 currently in beta You can present in over 135+ currencies today Leverage international payment methods as well: https://stripe.com/docs/sources #POS Card Reader: As mentioned, down the line I could envision ReservationKey building an extension of your software to take in person payments which we built Stripe …
Integrations - February 1, 2019 - 2 min read
We have completed the first step in building a connection with Quickbooks and are looking for some users to help with testing it, and for ideas on how to make it better. If you have a Quickbooks Online account then you can help with testing (other versions of Quickbooks we will work on in the …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 30, 2018 - 2 min read
1. Can I set the system so that it is an inquiry only? Yes! By changing the system to not block the dates until the reservation is confirmed, this is easy to do. Also add text in the reservation page header and confirmation page to make it clear to guests that you will review their …
Payments - October 11, 2018 - 1 min read
One of our users noticed that payments coming from a reservation page are not categorized like payments that are entered internally. So we have now added an option to set what category should be used for the initial payment from the online payment page. This setting is found under the Website tab, Payment Schedules. Whatever …
Payments - September 20, 2018 - 3 min read
One of our property manager users describes below how she is able to convert leads to booking using ReservationKey’s payment link feature. This automates the process of asking the guest for a credit card and at the same time gives them a quote to review. Summary: 1. Get the potential guest’s email address2. Make a …
Announcements - December 9, 2016 - 1 min read
Under the Reservation Manager tab there is now an option for Bookkeeping. The idea with this feature is to make a simple place to enter income and expenses, and then to be able to sort and group by categories. The feature starts out empty, but will grow as you add Transaction Types, who you received …
Operations - July 30, 2015 - 1 min read
We’ve added an option to the status settings so that when a reservation is changed internally, the rates could be set to zero automatically. A specific situation where this could be useful is when changing the reservation to a status of Cancelled and you want the rate to show as zero. To set this up, …
Operations - January 26, 2015 - 2 min read
Now it is possible to create a reservation internally, adjust the room prices, and then email the guest a link to be used for entering their contact information and payment. This makes it easy to negotiate a price over the phone or email, and then provide your guest with a link to your reservation page …