RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 18, 2021 - 3 min read
We’ve made a number of improvements to the iCal section of the system. The biggest change is that we are now able to automatically cancel reservations and handle modifications (with some limitations, see below). We have also added a one-click way to run the import of all iCal links in your account. Cancellations To enable …
Operations - December 7, 2020 - 2 min read
We have implemented a Timed Hold feature. You can now set a status to change after X number of hours. This is useful for being able to hold a reservation for a potential guest, but have the units unblock automatically if they don’t reserve (by clicking on the link to pay and paying) in time. …
Automation - March 27, 2020 - 3 min read
We’ve been asked recently what are some of the best options for making it clear to guests that trip insurance is an option. So we brainstormed for awhile and came up with a number of ideas. Below we discuss some options, using our existing features. We also are also looking at ways to integrate directly …
Automation - February 11, 2020 - 1 min read
It is now possible for your guests to cancel online. We have created functionality where a link is generated by using {{cancellationlink}} which the guest can click to reach a page where they can cancel their booking. 1. Create header message, confirmation message, and email template (Website tab). 2. Set the fields in the Cancellation …
Integrations - November 1, 2019 - 1 min read
ReservationKey now connects directly with eRentalLock. This means, if you are using their digital locks on your vacation rentals, you can now generate key codes for your locks directly within ReservationKey. We make it simple to generate a code based on check in and check out dates, and times, and then automatically include that code …
Payments - July 23, 2019 - 1 min read
We recently added a connection to Stripe, a modern payment processor, with good rates and an excellent backend tools for reviewing payments. Setting up the connection is easy – just create a Stripe account (stripe.com) and then go to your ReservationKey account Website tab, Payment Methods, Add. If you are interested in learning more about …
Payments - July 14, 2019 - 1 min read
To add to our selection of payment methods, we now offer Stripe as an option. To set this up go to Website tab, Payment Methods, ADD, select Stripe. Then fill in these fields: Once set up, under Reservation Details, Payments, all of these options will be available:
Integrations - June 18, 2019 - 1 min read
We know a lot of our users are waiting patiently for our direct connection to Expedia. Please wait just a little bit longer as we are quite close to completion. About 80% of the project has been built, and now we are waiting on Expedia for answers to a couple of questions.
Payments - June 18, 2019 - 1 min read
#International: https://stripe.com/global Stripe supports local acquiring in 32 countries with another 9 currently in beta You can present in over 135+ currencies today Leverage international payment methods as well: https://stripe.com/docs/sources #POS Card Reader: As mentioned, down the line I could envision ReservationKey building an extension of your software to take in person payments which we built Stripe …
Integrations - February 1, 2019 - 2 min read
We have completed the first step in building a connection with Quickbooks and are looking for some users to help with testing it, and for ideas on how to make it better. If you have a Quickbooks Online account then you can help with testing (other versions of Quickbooks we will work on in the …