RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Operations - February 9, 2022 - 1 min read
A number of our clients are “members only” and have requested there be a way to restrict access to reservation pages to only members. To help with this we have now created an option to add a password to the reservation page link. This makes it so only people with the correct link can access …
Operations - January 25, 2021 - 3 min read
We are always excited to work with new clients, and even more so when the client is running a type of business we don’t work with so often. Here, we have Hemmingway Boatels, a floating hotel, in a refurbished luxury yacht. In order for our potential client to better understand how our booking engine can …
Operations - November 17, 2020 - 2 min read
It is super easy to add your own clickable map for use both by your guests on your public booking page, as well as for your own internal use. Here are a couple of examples, to show what we mean. (Golf course with cottages) (Campground) Here are the steps to set this up: 1. Enable …
Operations - March 28, 2020 - 2 min read
ReservationKey is a flexible platform, which can easily be customized to our client’s needs. Recently we had a new client inquire whether we could build a very simple calendar booking system, for their moving van. They wanted a large one month calendar, click to reserve, and a custom form with fields for an additional driver. …
Automation - March 27, 2020 - 3 min read
We’ve been asked recently what are some of the best options for making it clear to guests that trip insurance is an option. So we brainstormed for awhile and came up with a number of ideas. Below we discuss some options, using our existing features. We also are also looking at ways to integrate directly …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 30, 2018 - 2 min read
1. Can I set the system so that it is an inquiry only? Yes! By changing the system to not block the dates until the reservation is confirmed, this is easy to do. Also add text in the reservation page header and confirmation page to make it clear to guests that you will review their …
Operations - October 17, 2018 - 1 min read
Here is a really neat idea, embedding the entire booking page is a small box on your homepage. This way guests can book directly from the front page, without needing to search for the booking system. This example shows the embedded box appears only on large screens. On smaller screens it disappears, but guests can …
Design - October 17, 2018 - 1 min read
We have just released six new themes for our reservation pages. These themes use modern design principles, are responsive, and generally go a long way towards improving the look and feel of the system. If you are using one of our older themes we highly recommend you consider switching to one of these new themes. …
Reporting - June 13, 2016 - 2 min read
Today we have added an option to make things easier to get started with Google Universal Analytics. Now, instead of having to figure out what code to paste into our tracking field, you can select Google Universal Analytics ID. Then you just enter your ID and we will take that ID and build the tracking …