RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Reporting - April 8, 2012 - 2 min read
We now have two new reports for quickly seeing how much income you have generated. One is useful for seeing income by month, over the span of a year, and the other report shows income by unit. Here is the current listing of all the reports we currently offer, with the news reports noted: Income …
Payments - March 2, 2012 - 2 min read
You might think, wouldn’t it be nice if I could charge a different deposit amount depending on how many nights the person has selected? Well, now you can, using the Alternate Payment Schedule setting in the Reservation Page settings. For example, for reservations for only one night you might want to charge 100% of the …
Operations - February 28, 2012 - 2 min read
Recently we’ve added a few miscellaneous features which are useful, but might not be too obvious, so it seems a good idea to highlight them here. Thanks to popular demand it is now possible to set whether or not the deposit amount includes taxes. Simply check the box “include taxes” when setting up your deposit …
Operations - February 27, 2012 - 2 min read
It seems more important than ever these days to have a Facebook presence. From looking at a lot of Facebook business pages it seems that people set up the page but then don’t really know what to do with it. And, the more online ventures you get into, the more time it takes to maintain …
Operations - February 22, 2012 - 4 min read
I am sure there are lots of reasons people switch to using ReservationKey versus selecting a different system. There are so many systems out there that it seems people often are overwhelmed when trying to select a new reservation and management system. Those that are the least worn out by the process of selecting a …
Design - January 25, 2012 - 3 min read
You never want to lose a lead, even if you don’t have any availability for the dates your prospective guest was searching for. A newly released feature addresses this issue. Now when a search is run and you have no units available for the dates searched, a form appears where guests can send an inquiry, …
Operations - January 24, 2012 - 3 min read
The last stop on the ReservationKey Mexico tour was at Casa Obelisco in San Poncho, about an hour drive north of Puerto Vallarta. John and Judi Levens graciously agreed to host me at their luxurious four bedroom bed and breakfast. They built this villa about ten years ago to be their dream home plus give …
Operations - January 20, 2012 - 1 min read
Next up on my client visit itinerary was spending a few days at the incredibly relaxing Punta de Mita area, at the outer edge of Banderas Bay, just north of Puerto Vallarta. I was hosted by ReservationKey user Hotel la Quinta del Sol, by far the most charming boutique hotel in the area. In an area …
Operations - January 16, 2012 - 2 min read
One of the best parts about running ReservationKey is all the great clients we have. And it doesn’t get much better than being able to meet them in person. This past week I’ve been lucky enough to be able to work from Puerto Vallarta, Mexico, while being hosted by the PVkid, Jeff Musto – www.puerto-vallarta-rentals.com. He …
Operations - January 12, 2012 - 3 min read
We’ve just added a new feature where minimum stay requirements can be automatically reduced if they cannot be met. For example, you have a two night minimum stay set for Friday and Saturday reservations. Your room is already booked for Saturday and Sunday, which leaves a single Friday available. With this new option enabled, the …