RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Reporting - February 16, 2013 - 1 min read
We’ve added additional functionality so that you now can use Google Analytics to track your sales. To use this feature, first add your Google Analytics code to your Reservation Page settings. Copy this code from your Google Analytics account. The final step is to enable e-commerce tracking in your Google Analytics account. 1. Click Admin …
Operations - January 29, 2013 - 2 min read
Skip Auto Emails and Exclude From Reports We’ve noticed that users are now using the Reservation Status “Don’t block the calendar” for uses other than for what it was originally designed for, for cancelled reservations. Since this was originally for cancelled reservations any reservation set to a status which doesn’t block the calendar would not …
Operations - January 21, 2013 - 1 min read
For property managers using ReservationKey, it is now easier to create owner reports. The first step is to enter all your owners, in the Settings Tab, Lists. Next, going to the Properties Tab, and edit each unit, under Rooms/Units. At the bottom, there is a new section for linking the owner to the unit, and …
Operations - January 21, 2013 - 1 min read
In response to requests from users, we have added an option to set whether your cancellation policy should display the full text on the reservation page, instead of being displayed in a popup box. It seems that the credit card companies have become more strict about where the cancellation policy needs to be displayed. Unless …
Operations - January 7, 2013 - 1 min read
Now there is a way to search availability internally, for a date range, and select unit(s) from those that are available. In some situations, this may be faster than selecting dates from the Availability Calendar. Just click the [S] in the Availability Tab. This brings up the search box, where the arrive/depart dates can be …
Announcements - December 31, 2012 - 1 min read
Just a quick note to say Happy New Year to all of our great clients! Thank you very much for using our software and supporting our business. We have had a great year in 2012, started working with a lot of new users, and are looking forward to a strong 2013. As always, we continue …
Operations - December 28, 2012 - 2 min read
We offer a feature where you can set up completely different rate plans which are triggered by discount codes. This means you can set up a code which will pull rates from a different plan than your normal rates. An example of where this is useful is if you are using ReservationKey to manage a …
Operations - December 28, 2012 - 1 min read
We’ve just added code to our search form so that your guests can now set their arrival and departure dates, and also the number of guests in their party. Your availability will show now based on this extra filter, maximum occupancy. Only available units that meet or exceed the occupancy searched for will be shown …
Operations - December 13, 2012 - 2 min read
We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the …
Automation - December 6, 2012 - 2 min read
Maybe this is the time of year that you want to turn off your online booking page and take a break for a few days. Some innkeepers want to be able to take reservations, but only via phone calls so that they can properly instruct potential guests. Or maybe you have a special message you …