RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 23, 2015 - 1 min read
Now it is possible on a room by room basis to exactly set the number of occupants allowed, including how many are allowed to be children. This can be set from zero up to the total number of occupants allowed. If the number of children allowed in the room/unit is set to zero then the …
Operations - January 21, 2015 - 1 min read
There is always lots going on in ReservationKey, new features, enhancements, bug fixes, etc. But knowing what is happening in the system has been difficult. So now we’ve created a change log where we post very brief summaries of all changes, with links to related forum posts for further details. This way, you can just …
Design - December 12, 2014 - 2 min read
We’ve rewritten the underlying code for the Reservation Details page so that it is now using a responsive layout rather than a fixed layout. This means that the layout of the page will automatically change based on the user’s device screen size. Instead of being a fixed width of 1000 pixels, now the elements on …
Announcements - December 5, 2014 - 1 min read
It is now possible to set which links appear in the header section of the system on a user by user basis. Go to Settings, Users, click on a user, and then scroll to near the bottom and expand the Additional Settings area. Then select whether to show or hide the Search link, Reminders icon, …
Payments - December 3, 2014 - 1 min read
The same functionality as is found on the main reservation page with regard to the terms and cancellation policy now applies to the payment pages. If you are using our {{paymentlink}} feature, or taking payment on the confirmation page, now the terms and conditions and cancellation policies and links will appear there. This was done …
Payments - November 26, 2014 - 1 min read
Thanks to user requests and suggestions, we have added an option for Authorize Only for credit cards being processed by Authorize.net and RentPayment (Yapstone). This allows you to verify the card is still valid by putting a hold on funds (authorize only). The hold can later be voided, or a charge can be created, up …
Automation - August 14, 2014 - 1 min read
Thanks to an idea from one of our users, we’ve added an enhancement to our bulk print section so that you can now create a PDF file which can be printed or emailed. One reason for this is to make it easier to take electronic signatures on registration forms. What this user has done is: …
Integrations - July 9, 2014 - 2 min read
If you are using our channel manager connection, myallocator.com, it is now possible to track commissions owed on reservations that come into ReservationKey through the channel manager. We’ve created a place in the channel manager setting to save how much commission is paid on each reservation you receive through third parties (OTAs). Once this is …
Operations - May 15, 2014 - 1 min read
We added an enhancement to make it easier to select dates on the internal calendar. Now, instead of clicking each day one by one, we have the option to click the first date, hold down your mouse, and then release on the last date of the reservation. This will select all dates in between, as …
Operations - May 12, 2014 - 1 min read
Several of our long time users have been working hard to create a new directory website for independent lodging facilities, innrewards.com. The idea with this is to provide a central place for guests to find properties and avoid paying commissions to the big Online Travel Agent sites. ReservationKey has worked with innrewards.com to provide a …