We’ve made a number of improvements to the iCal section of the system. The biggest change is that we are now able to automatically cancel reservations and handle modifications (with some limitations, see below). We have also added a one-click way to run the import of all iCal links in your account. Cancellations To enable … Read more

We have implemented a Timed Hold feature. You can now set a status to change after X number of hours. This is useful for being able to hold a reservation for a potential guest, but have the units unblock automatically if they don’t reserve (by clicking on the link to pay and paying) in time. … Read more

A feature long on our list, to have the contact form appear next to the room/unit selected, has now been completed. This is very handy for our clients that have a long list of rooms (or apartments, vehicles, cottages, etc.), where the guest may be selecting from the availability below where the reservation form starts. … Read more

Use our hotel style reservation pages, combined with our book by type view of the availability calendar, for flexible and fast appointment bookings. To enable the book by type view, go to the Settings tab, Users, and expand the User Permissions section. Then click “Enable additional features…” and click “Book by Type.” Then over on … Read more

Of course a lot of what we do is helping our clients tweak their accounts to meet their needs.  Sometimes what we explain in an email can also be useful to others, and good content for a blog post.  Here, we are discussing about whether to hide the waiting list, or perhaps it may be … Read more

Our default number of guests, when searching for availability on public reservation pages has always been two adults and zero children. The price that shows has been always based on that combination. Now, it is possible to set the default number, and the price showing will reflect any surcharge or discount for based on the … Read more

Many of our clients have multiple users, and wish to track which user added a reservation. We already do this with our Activity section, but now we have added another way, through a custom field. This is makes it easy to run reports to see which users added which reservations. Our users that requested this … Read more

It is now possible for guests to modify their reservations online – to be able to remove dates and/or rooms from their reservation.   1. Set up your Email Templates and Website Messages You will want two email templates one to be used in case of a cancellation one to be used in case of … Read more

Previously it was necessary to use our discount options in order to arrive at weekly or monthly rates.  But now, it is much easier thanks to dedicated fields within Rate Rules for setting these rates. Once these rates are set, they are automatically used once the reservation is at least 7 days (for weekly rates) … Read more