We’ve just added a new feature where minimum stay requirements can be automatically reduced if they cannot be met.  For example, you have a two night minimum stay set for Friday and Saturday reservations.  Your room is already booked for Saturday and Sunday, which leaves a single Friday available.  With this new option enabled, the … Read more

It seems this year a lot of people have made new year resolutions to switch reservation systems.  Activity in the new accounts department is definitely picking up.  One question we often are asked is whether it is possible to import data from a prior reservation system.  No matter what reservation system you used, if you … Read more

Yes, it is already 2012.  Every year seems to go quicker than the next.  To kick off the new year, we just finished work on a slideshow feature.  Photos uploaded to the Additional Photos section under the Property, Room, or Fraction screens can now be turned into a slideshow automatically.  Once enabled, a link to … Read more

We offer a feature where you can set up completely different rate plans which are triggered by discount codes.  This means you can set up a code which will pull rates from a different plan than your normal rates.  An example of where this is useful is if you are using ReservationKey to manage a … Read more

If your guests typically reserve by the TYPE of unit rather than a specific unit (or room) then you need a hotel style reservation page.  Setting this up is pretty easy, you just need to do a couple of things different than a set up where guests select by the specific room. 1. Set up … Read more

We’ve just added code to our search form so that your guests can now set their arrival and departure dates, and also the number of guests in their party.  Your availability will show now based on this extra filter, maximum occupancy.  Only available units that meet or exceed the occupancy searched for will be shown … Read more

Sometimes people are a little confused about what it takes to actually start taking online reservations with ReservationKey through their website.  It actually is quite easy.  There are two main methods – linking to the system, or embedding the application in an iframe on your site.  Below I will show you exactly what is meant by this. The first … Read more

Users often ask what they can do to more fully utilize the various features of ReservationKey.  While this list is nowhere near exhaustive, here are a few things you can do that quickly come to mind: Fully Integrate Payments One of the best things you can do to save you time is to process all … Read more

A user emailed today wondering about how we handle data backups.  This is probably something everyone thinks about, especially with a web-based system, where you are not directly responsible for backing up your own data. What we do, is automatically back up our complete database once per day and then we automatically move the backup … Read more

HI, John here, founder and creator of ReservationKey.  I’m ramping up our online presence, and what better way to start with than creating a blog!  I will post company news, tips, and lots more here as frequently as possible. One great improvement is the code running the Reservation Summary pages has been completely re-written which … Read more