RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team. Showing posts from 2013.
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Operations - November 20, 2013 - 2 min read
We are pleased to announce that ReservationKey has been certified by TripAdvisor as a Plus Partner. Here is the message we recently received from TripAdvisor: “Great news, everything runs fine and you are now certified and your customers will be able to use the TripConnect within 48 hours.” This means that any of our clients …
Operations - October 30, 2013 - 2 min read
For those who use ReservationKey to manage vacation rentals, we are happy to announce that we now have full connectivity with external systems using iCal links. It is possible to import reservations into ReservationKey by adding the link from an external system to ReservationKey, and it is also possible for external systems to update their …
Integrations - October 30, 2013 - 2 min read
Although our connection to TripConnect is not completely finished, we have completed the part where you can create the connection between ReservationKey and TripConnect. For those that are planning on using TripConnect, it would be great if you could now set up this connection in ReservationKey. As we continue to build and test this integration, …
Operations - May 30, 2013 - 3 min read
Here is an update as to some of the miscellaneous features we have been working on recently. Remove taxes individually- For certain guests you may need to charge some of the taxes instead of automatically including all tax categories linked to a room. Now, when selecting the taxes section you can select which taxes to remove …
Integrations - May 14, 2013 - 2 min read
A development in the last few years has been the need to link with online travel agents (OTA’s) such as booking.com, Expedia, etc. We have now created a link with the channel management company myallocator.com which allows two way communication between ReservationKey and thirty different channels (OTAs). This means that instead of having to manually …
Operations - April 11, 2013 - 2 min read
We’ve reviewed all of our apps, and made a couple of changes: sign into ReservationKey from each app page new simple app for online bookings through Facebook Previously, you had to be signed into ReservationKey in a different tab in the same browser in which you were editing your Facebook apps. This caused some confusion …
Automation - April 8, 2013 - 2 min read
Just finished are two new improvements. One, is the ability to set Items For Sale as a per night charge, automatically based upon the number of nights selected. And the other improvement is that in the case of an error message to the user about a minimum stay not being met, the reservation form will …
Integrations - March 14, 2013 - 1 min read
It is now possible to have the reservation status set automatically when a Discount Code is used or when Item(s) for Sale are added to the reservation. This is useful if you want a visual alert as to which reservations have items for sale or discount code was used. Items for Sale Go to Website …
Design - March 9, 2013 - 3 min read
Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well …
Automation - February 4, 2013 - 2 min read
For internally added reservations, it is now possible to select an email template which will be sent automatically as soon as a payment is entered. This is useful if you want to automatically send a confirmation message to the guest, once a payment has been added to the system. To set this up, first go …