RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team. Showing posts from 2013.
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Design - November 20, 2013 - 4 min read
ReservationKey is proud to have Matt of http://www.vacationrentalmarketingblog.com fame as one of our long time users. Matt does a great job with his blog of helping vacation rental owners market their properties with many creative methods and common sense advice. The 14 Do’s and Don’ts of Vacation Rental Email Correspondence Because many vacation rental owners and …
Operations - October 19, 2013 - 1 min read
Thanks to a user request from the forum, we have created a new merge code for the email templates. The code is {{roomurl}} which will pull the URL for the room/unit. This feature will likely be most useful for property manager users, where the “rooms” are actually houses. The idea here is that you can …
Announcements - October 9, 2013 - 2 min read
We’ve been busy adding a few new features to the user forum. You’ve probably already noticed the new, more prominent, link in the system header, but here are a few more features you might not have seen. SearchIt is now possible to search all conversations. TagsA powerful feature, is that we now have hash tags …
Operations - September 19, 2013 - 2 min read
Now there is a way to quickly print templates for many reservations at one time. This feature can be used for printing registration forms for all arriving guests for the day, week, etc. First, just create your registration form (or whatever you want to print per reservation) in the Website Tab, Email Templates section. There …
Operations - May 30, 2013 - 3 min read
Here is an update as to some of the miscellaneous features we have been working on recently. Remove taxes individually- For certain guests you may need to charge some of the taxes instead of automatically including all tax categories linked to a room. Now, when selecting the taxes section you can select which taxes to remove …
Automation - April 26, 2013 - 1 min read
A few users pointed out that the CC and BCC default fields were not working when using the quick Send option from the Correspondence button. These fields have now been added. Messages sent from here are saved into the History & Queue. We’ve updated the system also so that the time the message was sent …
Automation - February 4, 2013 - 2 min read
For internally added reservations, it is now possible to select an email template which will be sent automatically as soon as a payment is entered. This is useful if you want to automatically send a confirmation message to the guest, once a payment has been added to the system. To set this up, first go …
Operations - January 29, 2013 - 2 min read
Skip Auto Emails and Exclude From Reports We’ve noticed that users are now using the Reservation Status “Don’t block the calendar” for uses other than for what it was originally designed for, for cancelled reservations. Since this was originally for cancelled reservations any reservation set to a status which doesn’t block the calendar would not …
Operations - January 21, 2013 - 1 min read
For property managers using ReservationKey, it is now easier to create owner reports. The first step is to enter all your owners, in the Settings Tab, Lists. Next, going to the Properties Tab, and edit each unit, under Rooms/Units. At the bottom, there is a new section for linking the owner to the unit, and …