RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team. Showing posts from 2013.
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Operations - November 20, 2013 - 2 min read
We are pleased to announce that ReservationKey has been certified by TripAdvisor as a Plus Partner. Here is the message we recently received from TripAdvisor: “Great news, everything runs fine and you are now certified and your customers will be able to use the TripConnect within 48 hours.” This means that any of our clients …
Operations - November 8, 2013 - 2 min read
It is now possible to give your prospective guests the option to filter their search results by amenities which have been linked to your rooms/units. Whether or not you want to use this is up to you. For many users, it may be better to just leave the search form as simple as possible (just …
Design - March 9, 2013 - 3 min read
Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well …
Operations - February 23, 2013 - 1 min read
Of the five reservation page types we offer (multiple units, calendar search mode, single unit, single unit search, hotel), with two of these types (calendar search mode and single unit), guests click dates on a calendar which means that it is possible for them to reserve non-consecutive night stays. This was actually created on purpose, …
Operations - January 21, 2013 - 1 min read
In response to requests from users, we have added an option to set whether your cancellation policy should display the full text on the reservation page, instead of being displayed in a popup box. It seems that the credit card companies have become more strict about where the cancellation policy needs to be displayed. Unless …