RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 21, 2015 - 1 min read
There is always lots going on in ReservationKey, new features, enhancements, bug fixes, etc. But knowing what is happening in the system has been difficult. So now we’ve created a change log where we post very brief summaries of all changes, with links to related forum posts for further details. This way, you can just …
Operations - May 15, 2014 - 1 min read
We added an enhancement to make it easier to select dates on the internal calendar. Now, instead of clicking each day one by one, we have the option to click the first date, hold down your mouse, and then release on the last date of the reservation. This will select all dates in between, as …
Operations - November 22, 2013 - 1 min read
Recently a few users posted requests that that Reservations Tab save their search criteria. This would make it easier to do a search for a group of reservations, open one, and then be able to click Reservations again and go back to exactly the same search results. We’ve just added this capability to the Reservations …
Operations - October 23, 2013 - 1 min read
Thanks to user suggestions (yet again, thanks!), we’ve added outstanding balance information to the informational box that appears when hover over a reservation on the internal calendar. Also, we’ve fixed a bug with this box that appeared with newer Internet Explorer browsers. Previously Compatibility View had to be turned on, but now this is no …
Operations - October 21, 2013 - 1 min read
Now it is possible to add descriptions to the star icons, and when you hover over the star with the mouse, the description will appear as the image title. To set the descriptions, go to Settings, Preferences: Then, when you hover over the star, on both the internal calendar, and also in the Reservation Details …
Operations - February 2, 2013 - 1 min read
It is now possible to link Items For Sale to specific units. For example, if only certain rooms are pet friendly, you can have the pet item for sale only show if the pet friendly room is selected. Or, another example, if only some houses have an optional hot tub, the hot tub can show …
Operations - October 31, 2012 - 1 min read
For properties where guests book by the room TYPE rather than the specific unit, ReservationKey configuration just got a lot easier. Now, instead of duplicating room descriptions and photos in every identical room, you just have to enter the room descriptions and photos, once, in the Room Types section. The latest blog post goes into …
Operations - October 8, 2012 - 1 min read
When a rate adjustment results in a price decrease, we now show that information on hotel style pages. Previously this was only implemented on Multiple Unit pages. Such as is seen here:
Operations - October 7, 2012 - 2 min read
If you want to use a "book now" form where guests enter their dates on your website, you can pass values to your iframe URL using JavaScript.
Operations - October 4, 2012 - 1 min read
Now it is possible to “star” reservations in order to highlight certain ones. When a star has been added, the star will appear next to the guest’s name on the internal reservation calendar. To add a star, simply click the star at the top of the Reservation Details screen. We think there is room for …