RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 9, 2026 - 5 min read
Learn how to create a members-only ReservationKey booking page using a simple password overlay. This approach adds lightweight access control without guest accounts or backend changes; ideal for clubs, associations, and private properties that want to prevent casual bookings while keeping the reservation process easy to manage.
Operations - November 6, 2025 - 3 min read
We’re excited to introduce the ReservationKey Referral Rewards Program — a new way to thank you for spreading the word! Share your unique referral link or invite friends by email, and when they sign up, you’ll both receive an e-gift card worth half of their first month’s payment (up to $200). It’s our way of saying thanks for helping others discover ReservationKey!
Operations - January 6, 2024 - 1 min read
We have added a new option, to allow users to filter out iCal reservations based on keyword text. ReservationKey has always not imported some reservations, but based on user feedback, users would like to have control over this using our interface. Therefore, we have added an option in our iCal settings, which allows users to …
Operations - August 1, 2023 - 1 min read
This feature has been added to Rate Adjustments, which is found here: Note: for multiple rate plans on a reservation page, this only works with those plans. If the primary plan attached to a room/unit is different, then on the calendar view, if the rate adjustment doesn’t apply to the primary plan, then it won’t …
Operations - January 18, 2021 - 3 min read
We’ve made a number of improvements to the iCal section of the system. The biggest change is that we are now able to automatically cancel reservations and handle modifications (with some limitations, see below). We have also added a one-click way to run the import of all iCal links in your account. Cancellations To enable …
Operations - December 7, 2020 - 2 min read
We have implemented a Timed Hold feature. You can now set a status to change after X number of hours. This is useful for being able to hold a reservation for a potential guest, but have the units unblock automatically if they don’t reserve (by clicking on the link to pay and paying) in time. …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 30, 2018 - 2 min read
1. Can I set the system so that it is an inquiry only? Yes! By changing the system to not block the dates until the reservation is confirmed, this is easy to do. Also add text in the reservation page header and confirmation page to make it clear to guests that you will review their …
Operations - May 12, 2014 - 1 min read
Several of our long time users have been working hard to create a new directory website for independent lodging facilities, innrewards.com. The idea with this is to provide a central place for guests to find properties and avoid paying commissions to the big Online Travel Agent sites. ReservationKey has worked with innrewards.com to provide a …
Operations - March 22, 2014 - 2 min read
For users that are taking advantage of our connection with our channel manager partner, myallocator.com, we now have two ways to set up matching between ReservationKey and Myallocator. By Room TypeWe’ve just added the option to match room types in ReservationKey to those set up in Myallocator. With this method you don’t need to set …