RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - October 19, 2018 - 1 min read
We now have an option to set up a fee that is calculated as a pecentage of the total room price. All the fees: An example showing one of each fee type added to a reservation
Operations - October 17, 2018 - 1 min read
Here is a really neat idea, embedding the entire booking page is a small box on your homepage. This way guests can book directly from the front page, without needing to search for the booking system. This example shows the embedded box appears only on large screens. On smaller screens it disappears, but guests can …
Operations - August 20, 2018 - 1 min read
For our users with many room/units and many users, it is now a lot easier to manage permissions when adding a new unit to your account. Previously it was necessary to open the settings for every user and add the newly added unit to their permissions. Now, from within the Room/Unit settings screen it is …
Operations - April 12, 2018 - 1 min read
It is now possible for guests to select from multiple rate plan options when making reservations online using the date search view in either the multiple rooms or hotel style booking pages. This is useful to be able to offer different rates for the same room, depending on amenities offered (such as with or without …
Operations - March 9, 2018 - 1 min read
It is now easy to move reservations around on the calendar – just drag, drop, and confirm. There is also the option to keep the original prices, or to pull prices fresh from the room the reservation was dragged to.
Operations - May 25, 2017 - 1 min read
While you could make a different email template for each room/unit you have, you may find it more convenient to make one generic template and then have the system pull information into that template based on the room(s) reserved. This is useful for things like a pre-arrival email which has directions to the apartment reserved, …
Operations - May 15, 2017 - 1 min read
Two useful features have been added to the internal availability calendar:1. floating top scroll bar2. more days show prior to a selected month Now, when clicking on a month, it will also show the number of days you have set in the Preferences section to show prior to the current day. And, for accounts with …
Operations - October 6, 2016 - 2 min read
Now there is a way to internally search availability and get a price quote, without having to create a reservation. After getting the quote, a new reservation may be added directly from this feature, or the quote may be sent via email. This feature is designed to work well with mobile devices also, so it …
Operations - July 30, 2015 - 1 min read
We’ve added an option to the status settings so that when a reservation is changed internally, the rates could be set to zero automatically. A specific situation where this could be useful is when changing the reservation to a status of Cancelled and you want the rate to show as zero. To set this up, …
Operations - January 27, 2015 - 2 min read
Thanks to suggestions from users we’ve already made some big improvements to our new pre-book links feature, which was just released yesterday. To summarize this feature, it allows you to enter a reservation internally and then provide a link to your guests that they can use to go to your Reservation Page to fill in …