RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - December 7, 2020 - 2 min read
We have implemented a Timed Hold feature. You can now set a status to change after X number of hours. This is useful for being able to hold a reservation for a potential guest, but have the units unblock automatically if they don’t reserve (by clicking on the link to pay and paying) in time. …
Operations - December 3, 2020 - 1 min read
A feature long on our list, to have the contact form appear next to the room/unit selected, has now been completed. This is very handy for our clients that have a long list of rooms (or apartments, vehicles, cottages, etc.), where the guest may be selecting from the availability below where the reservation form starts. …
Operations - November 17, 2020 - 1 min read
Use our hotel style reservation pages, combined with our book by type view of the availability calendar, for flexible and fast appointment bookings. To enable the book by type view, go to the Settings tab, Users, and expand the User Permissions section. Then click “Enable additional features…” and click “Book by Type.” Then over on …
Operations - November 17, 2020 - 2 min read
It is super easy to add your own clickable map for use both by your guests on your public booking page, as well as for your own internal use. Here are a couple of examples, to show what we mean. (Golf course with cottages) (Campground) Here are the steps to set this up: 1. Enable …
Operations - August 6, 2020 - 1 min read
Our default number of guests, when searching for availability on public reservation pages has always been two adults and zero children. The price that shows has been always based on that combination. Now, it is possible to set the default number, and the price showing will reflect any surcharge or discount for based on the …
Operations - July 3, 2020 - 1 min read
Many of our clients have multiple users, and wish to track which user added a reservation. We already do this with our Activity section, but now we have added another way, through a custom field. This is makes it easy to run reports to see which users added which reservations. Our users that requested this …
Operations - March 28, 2020 - 2 min read
ReservationKey is a flexible platform, which can easily be customized to our client’s needs. Recently we had a new client inquire whether we could build a very simple calendar booking system, for their moving van. They wanted a large one month calendar, click to reserve, and a custom form with fields for an additional driver. …
Operations - July 23, 2019 - 1 min read
It is exciting to see our business grow, and that we are starting to show up on the radar of more and more companies. Just today Consumer Reports and ORBIS Research released a new report which lists ReservationKey as an industry “key player.” We didn’t buy the full report since it costs $3500+, but you …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 30, 2018 - 2 min read
1. Can I set the system so that it is an inquiry only? Yes! By changing the system to not block the dates until the reservation is confirmed, this is easy to do. Also add text in the reservation page header and confirmation page to make it clear to guests that you will review their …