RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Operations - December 5, 2022 - 2 min read
We now have an option in Discount Codes to exclude certain dates from discounts. Such as you want to give 10% off for every day in December EXCEPT for Christmas and New Year’s Eve, that is now easily achievable. Here’s how. 1. Set up a percentage discount or $/night discount (it only works with these …
Operations - November 4, 2022 - 1 min read
It is now possible to have fees added automatically to a reservation based on whether the start date of the reservation falls within the date range set for the fee. This could be useful for setting different fees based on the year – such as if the cleaning fee needed to increase year to year. …
Operations - March 15, 2022 - 1 min read
It is now possible to link custom fields to specific rooms/units, meaning a custom field will only show depending on whether the linked unit is selected to be reserved. For example, say you have a pet friendly room, you could have a custom field show to request the name/breed of the pet, only to show …
Operations - February 9, 2022 - 1 min read
As our type of clients expands, we now have users that rent long term RV trailer sites. As part of the monthly bill there is usually an electricity charge. We have now added a new Item for Sale type – Metered Electricity – and a calculator to go along with it. This make the process …
Operations - February 9, 2022 - 1 min read
A number of our clients are “members only” and have requested there be a way to restrict access to reservation pages to only members. To help with this we have now created an option to add a password to the reservation page link. This makes it so only people with the correct link can access …
Operations - November 17, 2021 - 1 min read
It is now possible to click to change the cleaning status of a room. This option can also be set automatically based on the reservation status. 1. Enable this feature. Go to the Settings tab, Users, User Permissions for the user(s) that you want to enable this feature for. Then click Enable Additional Features and …
Operations - June 4, 2021 - 3 min read
We now have an easy option for online check-in. Using the merge code {{checkinlink}} in an email template, your guests receive a clickable link to a form to complete the check in process online. The settings for this page are fully customizable, including what form fields to show (custom fields), and how many days prior …
Operations - May 6, 2021 - 1 min read
It now is possible to add two more types of custom fields to contact forms. 1. Image / file upload This type of field makes it possible to ask your guests to upload photos, such as a photos of their ID or driver’s license. Other possibilities could be for a guest to upload a signed …
Operations - January 25, 2021 - 3 min read
We are always excited to work with new clients, and even more so when the client is running a type of business we don’t work with so often. Here, we have Hemmingway Boatels, a floating hotel, in a refurbished luxury yacht. In order for our potential client to better understand how our booking engine can …
Operations - January 18, 2021 - 3 min read
We’ve made a number of improvements to the iCal section of the system. The biggest change is that we are now able to automatically cancel reservations and handle modifications (with some limitations, see below). We have also added a one-click way to run the import of all iCal links in your account. Cancellations To enable …