RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - October 3, 2016 - 1 min read
An option has been added to force users to re-login to the system. This is useful after changing a user’s permissions or password. Because these changes only take affect when a user logs in, it is now possible to force a user to log into the system, even if they are already logged in or …
Announcements - May 9, 2016 - 2 min read
A new option has been added in Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. Go to Settings Tab, Preferences and set this option: In case you don’t need three fields for phone numbers we’ve also now added an option to hide 2 …
Announcements - August 22, 2015 - 1 min read
A new option has been added in the Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. This has been a long request feature that we are happy to now support. By default, the system will still show one large text box for the …
Announcements - December 5, 2014 - 1 min read
It is now possible to set which links appear in the header section of the system on a user by user basis. Go to Settings, Users, click on a user, and then scroll to near the bottom and expand the Additional Settings area. Then select whether to show or hide the Search link, Reminders icon, …
Announcements - May 7, 2014 - 2 min read
We’ve been working hard to make the forum more functional, especially to help with organizing and prioritizing requests that we receive. We now are sorting all messages into one of three categories – Technical Support, Feature Request, and Bug Reports. And from there we are connecting the post with the area of ReservationKey it is …
Announcements - October 23, 2013 - 2 min read
Now you can use ReservationKey to track your daily to-do list, by using our new reminder feature. Reminders can be created from within the Reservation Details page, in which case they will be linked to a reservation, or they can be created on the fly, without a link to a reservation. Overview To access the …
Announcements - October 9, 2013 - 2 min read
We’ve been busy adding a few new features to the user forum. You’ve probably already noticed the new, more prominent, link in the system header, but here are a few more features you might not have seen. SearchIt is now possible to search all conversations. TagsA powerful feature, is that we now have hash tags …
Announcements - December 31, 2012 - 1 min read
Just a quick note to say Happy New Year to all of our great clients! Thank you very much for using our software and supporting our business. We have had a great year in 2012, started working with a lot of new users, and are looking forward to a strong 2013. As always, we continue …
Announcements - November 25, 2012 - 1 min read
We’ve added two new features to the Correspondence window. It is now possible to add attachments prior to sending an email. Just click the Add link. Additionally, PDF files can now be created from the contents of the email template, and attached to a message, all with just a few clicks. This is great for …
Announcements - September 20, 2012 - 3 min read
We’ve added a column to show which user was logged in when an activity is recorded. This will make it easier to track which users are making changes in the system. The other new feature is the ability to export all the activity log information to a CSV file. Whatever is being viewed on the …