We have added an alert in case a PayPal subscription payment is not automatically received. Prior to this, account access would be automatically disabled as soon as the currently paid month expired. The difficulty with this is sometimes users would find themselves unable to log into their ReservationKey account without advance notice. Usually the payment … Read more

We’ve added lines for Arrive and Depart dates in the summary section when in the Calendar Search Mode (mode where users click calendar to select dates). This addition matches what we already had in the Availability Search Mode. This should help guests be extra clear on the arrive/depart dates they have selected.  Example:

In order to prevent spam being submitted on the Guestbook comments form, we have added a new section. To successfully submit a comment, a simple numerical question must be answered by selecting the correct answer from a dropdown list. The questions ask for answers to the sum of random numbers. This is our first attempt … Read more

Welcome to the new internal messaging system. We will be using this system to announce changes and improvements to the system.  Also, a big part of the system is the ability to send communications internally to Support, instead of by email. We hope to transition the majority of our support messages to this system rather … Read more

Now, instead of breaking down multiple Fees and Items for Sale into one line per item, they are combined onto one line. If the quantity is more than one, then a number is added after the description, to indicate how many were added. Currently this is only for items added internally. We likely also will … Read more

By popular demand, you can now customize the Check-In Time field to leave it as a text field, or make it a dropdown with your own dropdown selection text. To make a dropdown, go to Website tab, Reservation Pages, edit your page, scroll down to near the bottom, the section called Reservation Form, and click … Read more

Added new codes to email templates – for total amounts paid of each tax category. The format for the new codes is like this: {{tax(876): Hotel Tax}}{{tax(877): Sales Tax}}

A field for an internal title has been added to the email templates screen. This allows for an internal template name to be used rather than just the template subject. If no template name has been entered, the subject line will be continued to be used to reference the template. The template name is used … Read more

Removed “Delete” option from listing of user accounts, for the admin account. This will prevent the admin account from being accidentally deleted. Example:

Improved: after entering a credit card number in a reservation, you can now click the Payments link and the credit card number will automatically save prior to the Payments box opening. This should help avoid accidentally not charging a guest’s credit card by going into the Payments window and clicking “Add Payment” when you actually … Read more