More Options in Email Templates

We have added two new enhancement to the email templates section (under Website Tab).  First, is the option to upload images which can be used in the templates, such as a logo, or photo. The other new feature is the ability to set default To, CC, and BCC email addresses. These are the addresses that … Read more

Two New Email Template Codes

We just realized we have only had a code for guest phone, {{guestphone}}, which pulls from the first phone field. But we don’t have codes for the two other phone fields, business and mobile phones, two fields that appear on the internal reservation form. So, now we have added these two code, which can be … Read more

New Feature for Holding Rooms for Groups

Do you ever want to hold a number of rooms for a group booking, such as for a wedding, but you want guests to be able to reserve individual rooms out of those held rooms? Now, this is possible, thanks to a new status option. In this example, we can see that there are a … Read more

Using the Search Form and Iframes

If you want to use a “book now” form where guests enter their dates on your website you have to pass the variables to YOUR page which then passes them to the URL in the iframe.  This can be done using programming, such as PHP, ASP, etc, or with javascript.  Here is a way to do this in javascript so … Read more

All About PayPal Subscriptions For ReservationKey Service

We sometimes are asked why we only take PayPal for subscriptions to ReservationKey. The primary reason is because it is easy for us and is generally easy for our users. For us, we are able to keep our costs low by not having to spend any additional resources handling billing. With PayPal subscriptions, all of … Read more

Highlight Reservations By Adding a Star

Now it is possible to “star” reservations in order to highlight certain ones. When a star has been added, the star will appear next to the guest’s name on the internal reservation calendar. To add a star, simply click the star at the top of the Reservation Details screen. We think there is room for … Read more

A Few CSS Tweaks

We’ve added a couple of new tweaks for hiding the number of children in the reservation forms. By adding these lines to a custom theme, the number of children can be hidden. Hide the number of children dropdown:.numchildren { display:none; } Hide the number of children in the reservation summary, on the Reservation Page:#numguests_children_span {display:none;} … Read more

Improvement on Retaining Prices When Changing Reservation Dates

We just made a slight adjustment to the way room prices are set when changing with reservations. Previously, when changing a reservation by adding a few days, the prices for the original days would revert back to the price according to the rate plan. Now, only the newly added dates will pull the price from … Read more

Thoughts on Phone Support vs Email

Occasionally prospective users will ask us whether we have 24 hour, 7 day a week phone support. The basic answer is no, although sometimes it sure feels like we do. Running a web based, global business, with users spread out across more than 27 countries, we could easily work 24 hours a day and always … Read more