John

Now there is a way to quickly print templates for many reservations at one time. This feature can be used for printing registration forms for all arriving guests for the day, week, etc. First, just create your registration form (or whatever you want to print per reservation) in the Website Tab, Email Templates section. There … Read more

We recently completed a few reports.  Take a look at Occupancy #2 for a breakdown by room/unit of occupancy for a given month. This report has these headings:# Nights Booked # Nights out of Service # Nights Total Average Occupancy Average Rate Total Charge Per Room And, we also now have two new tax reports. Both these … Read more

Here is an update as to some of the miscellaneous features we have been working on recently. Remove taxes individually- For certain guests you may need to charge some of the taxes instead of automatically including all tax categories linked to a room. Now, when selecting the taxes section you can select which taxes to remove … Read more

A development in the last few years has been the need to link with online travel agents (OTA’s) such as booking.com, Expedia, etc. We have now created a link with the channel management company myallocator.com which allows two way communication between ReservationKey and thirty different channels (OTAs). This means that instead of having to manually … Read more

A few users pointed out that the CC and BCC default fields were not working when using the quick Send option from the Correspondence button. These fields have now been added. Messages sent from here are saved into the History & Queue. We’ve updated the system also so that the time the message was sent … Read more

We’ve reviewed all of our apps, and made a couple of changes:  sign into ReservationKey from each app page new simple app for online bookings through Facebook Previously, you had to be signed into ReservationKey in a different tab in the same browser in which you were editing your Facebook apps. This caused some confusion … Read more

Just finished are two new improvements. One, is the ability to set Items For Sale as a per night charge, automatically based upon the number of nights selected. And the other improvement is that in the case of an error message to the user about a minimum stay not being met, the reservation form will … Read more

We’ve made a small change to the calendar header functionality, in order to make it easier to view past reservations from earlier in the current month. Now, when clicking the current month, just like when clicking any of the other months, the calendar will start at the first day of that month (instead of X … Read more

It is now possible to have the reservation status set automatically when a Discount Code is used or when Item(s) for Sale are added to the reservation. This is useful if you want a visual alert as to which reservations have items for sale or discount code was used. Items for Sale Go to Website … Read more

Trends in computing are constantly changing, and one big trend these days is that more and more people are using their mobile devices to accomplish what they might have previously done with their full size computers. Therefore it is important to make sure your website and reservation system displays nicely on mobile devices as well … Read more