RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
2 active filters
Operations - January 26, 2015 - 2 min read
Now it is possible to create a reservation internally, adjust the room prices, and then email the guest a link to be used for entering their contact information and payment. This makes it easy to negotiate a price over the phone or email, and then provide your guest with a link to your reservation page …
Operations - October 19, 2013 - 1 min read
Thanks to a user request from the forum, we have created a new merge code for the email templates. The code is {{roomurl}} which will pull the URL for the room/unit. This feature will likely be most useful for property manager users, where the “rooms” are actually houses. The idea here is that you can …
Operations - September 19, 2013 - 2 min read
Now there is a way to quickly print templates for many reservations at one time. This feature can be used for printing registration forms for all arriving guests for the day, week, etc. First, just create your registration form (or whatever you want to print per reservation) in the Website Tab, Email Templates section. There …
Operations - May 30, 2013 - 3 min read
Here is an update as to some of the miscellaneous features we have been working on recently. Remove taxes individually- For certain guests you may need to charge some of the taxes instead of automatically including all tax categories linked to a room. Now, when selecting the taxes section you can select which taxes to remove …
Operations - January 29, 2013 - 2 min read
Skip Auto Emails and Exclude From Reports We’ve noticed that users are now using the Reservation Status “Don’t block the calendar” for uses other than for what it was originally designed for, for cancelled reservations. Since this was originally for cancelled reservations any reservation set to a status which doesn’t block the calendar would not …
Operations - January 21, 2013 - 1 min read
For property managers using ReservationKey, it is now easier to create owner reports. The first step is to enter all your owners, in the Settings Tab, Lists. Next, going to the Properties Tab, and edit each unit, under Rooms/Units. At the bottom, there is a new section for linking the owner to the unit, and …
Operations - December 13, 2012 - 2 min read
We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the …
Operations - December 6, 2012 - 5 min read
Users often ask what they can do to more fully utilize the various features of ReservationKey. While this list is nowhere near exhaustive, here are a few things you can do that quickly come to mind: Fully Integrate Payments One of the best things you can do to save you time is to process all …
Operations - November 23, 2012 - 4 min read
Recently we’ve seen an uptick in interest in our system from people that manage vacation rental homes, condos, cabins, etc. I’m happy to say the system works great for these type of users, and continues to improve everyday. Here is a link to a recent recommendation from a property manager user in Miami:http://www.facebook.com/ReservationKey/posts/561688777190413 And here …
Operations - September 27, 2012 - 1 min read
Cedar Mountain Farm Bed and Breakfast commented on ReservationKey’s status. Cedar Mountain Farm Bed and Breakfast wrote: “Like the reader you quoted, I looked long and hard for a new reservation system (switching from Webervations). At first I thought Reservation Key was too good to be true. Now I know it is all true and …