A new option has been added in the Settings tab, Preferences to now be able to show multiple fields for the address instead of just one text box. This has been a long request feature that we are happy to now support. By default, the system will still show one large text box for the … Read more

We’ve added an option to the status settings so that when a reservation is changed internally, the rates could be set to zero automatically. A specific situation where this could be useful is when changing the reservation to a status of Cancelled and you want the rate to show as zero. To set this up, … Read more

Thanks to suggestions from users we’ve already made some big improvements to our new pre-book links feature, which was just released yesterday. To summarize this feature, it allows you to enter a reservation internally and then provide a link to your guests that they can use to go to your Reservation Page to fill in … Read more

Now it is possible to create a reservation internally, adjust the room prices, and then email the guest a link to be used for entering their contact information and payment.  This makes it easy to negotiate a price over the phone or email, and then provide your guest with a link to your reservation page … Read more

Now it is possible on a room by room basis to exactly set the number of occupants allowed, including how many are allowed to be children. This can be set from zero up to the total number of occupants allowed. If the number of children allowed in the room/unit is set to zero then the … Read more

There is always lots going on in ReservationKey, new features, enhancements, bug fixes, etc. But knowing what is happening in the system has been difficult. So now we’ve created a change log where we post very brief summaries of all changes, with links to related forum posts for further details. This way, you can just … Read more

We’ve rewritten the underlying code for the Reservation Details page so that it is now using a responsive layout rather than a fixed layout. This means that the layout of the page will automatically change based on the user’s device screen size. Instead of being a fixed width of 1000 pixels, now the elements on … Read more

It is now possible to set which links appear in the header section of the system on a user by user basis. Go to Settings, Users, click on a user, and then scroll to near the bottom and expand the Additional Settings area. Then select whether to show or hide the Search link, Reminders icon, … Read more

The same functionality as is found on the main reservation page with regard to the terms and cancellation policy now applies to the payment pages. If you are using our {{paymentlink}} feature, or taking payment on the confirmation page, now the terms and conditions and cancellation policies and links will appear there. This was done … Read more

Thanks to user requests and suggestions, we have added an option for Authorize Only for credit cards being processed by Authorize.net and RentPayment (Yapstone). This allows you to verify the card is still valid by putting a hold on funds (authorize only). The hold can later be voided, or a charge can be created, up … Read more