RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Announcements - September 20, 2012 - 3 min read
We’ve added a column to show which user was logged in when an activity is recorded. This will make it easier to track which users are making changes in the system. The other new feature is the ability to export all the activity log information to a CSV file. Whatever is being viewed on the …
Operations - September 20, 2012 - 3 min read
It is now possible to set how many days the new reservation alert should search. The new default is to show the number of reservations received over the last two days. Some users noted that by only showing an alert for reservations received “today” they were not being alerted to reservations made late the previous …
Operations - September 19, 2012 - 4 min read
Just now, a prospective user emailed me with this question:” I have webervations right now and am considering a change. What can you tell me that would make me think you are better? Thank you.” My short answer to this question is:I think big reasons are we have a fuller featured system, a very flexible …
Operations - September 13, 2012 - 2 min read
When reviewing activity results for Availability Search (entries that get recorded when someone searches for availability on a Reservation Page), if the search results in no units available, a red “No Availability” tag appears next to the activity log. If the search was within your cut-off period, an orange “In Cut-Off” tag appears. Also, groups …
Operations - September 6, 2012 - 3 min read
You can now set which number you want your reservation ID numbers to start from. The numbers are unique to each account, and will only increase as reservations are added to your account. Prior to this, the reservation ID numbers were used system wide and increased sequentially as reservations were added to any user’s account. …
Payments - September 4, 2012 - 3 min read
The Payments by Date report now has a column to show the Reservation Status. It shows the status colors and description, unless the Print link is used, in which case the description only shows. Example:
Reporting - August 30, 2012 - 2 min read
For users in countries where tax is included in the price, we now have an option to set the system to include VAT. Taxes are still calculated but are not shown to the guest. To see the tax information, a template can be created using the tax merge codes, or export the reservation data to …
Reporting - August 28, 2012 - 3 min read
It is now possible to set exactly which taxes (if any) apply to Items for Sale and Fees. Previously, we had just one setting taxable or non-taxable. Now, to set as non-taxable, just don’t check any taxes to apply to the item. Otherwise, check the taxes that should apply. This allows for greater flexibility and …
Reporting - August 21, 2012 - 3 min read
Now you can set whether or not an item for sale that is a percentage should calculate the percentage price based on the total reservation price, including or excluding tax. This is useful if you are selling something such as Trip Insurance, that needs to be based on the total price of the entire reservation, …
Payments - August 13, 2012 - 3 min read
We have added an alert in case a PayPal subscription payment is not automatically received. Prior to this, account access would be automatically disabled as soon as the currently paid month expired. The difficulty with this is sometimes users would find themselves unable to log into their ReservationKey account without advance notice. Usually the payment …