Skip Auto Emails and Exclude From Reports We’ve noticed that users are now using the Reservation Status “Don’t block the calendar” for uses other than for what it was originally designed for, for cancelled reservations. Since this was originally for cancelled reservations any reservation set to a status which doesn’t block the calendar would not … Read more

If you find you are receiving spam through your Gift Certificate purchase page, there is now an option to require users to enter a captcha code. We made this an option, because if spam is not a problem on your page, then there is no reason to make your buyers go through this extra step. … Read more

It is now possible to set the color of the Room/Unit name on the internal calendar. This can be useful for grouping units into different properties, especially for users that are managing many properties with ReservationKey. The setting can be made at any level – Property/Location or Room/Unit or Fraction. Setting the color at the … Read more

In response to requests from users, we have added an option to set whether your cancellation policy should display the full text on the reservation page, instead of being displayed in a popup box. It seems that the credit card companies have become more strict about where the cancellation policy needs to be displayed. Unless … Read more

For property managers using ReservationKey, it is now easier to create owner reports. The first step is to enter all your owners, in the Settings Tab, Lists. Next, going to the Properties Tab, and edit each unit, under Rooms/Units. At the bottom, there is a new section for linking the owner to the unit, and … Read more

Now there is a way to search availability internally, for a date range, and select unit(s) from those that are available. In some situations, this may be faster than selecting dates from the Availability Calendar. Just click the [S] in the Availability Tab. This brings up the search box, where the arrive/depart dates can be … Read more

Just a quick note to say Happy New Year to all of our great clients! Thank you very much for using our software and supporting our business. We have had a great year in 2012, started working with a lot of new users, and are looking forward to a strong 2013. As always, we continue … Read more

Now there is another way to directly select which month to jump to on the internal availability calendar. This is useful when you need to go to a month different from the last viewed month, without having to load the calendar first (such as when you are on the Reservation Details screen and need to … Read more

We’ve added two new features:1. Link email templates to specific rooms/units.2. Set a default From email address. Most of the additional settings in the templates section have been moved to an expandable Advanced Options section. Linking Email Templates To Specific Rooms/Units With this feature, it is possible to set which templates should appear in the … Read more

Maybe this is the time of year that you want to turn off your online booking page and take a break for a few days. Some innkeepers want to be able to take reservations, but only via phone calls so that they can properly instruct potential guests. Or maybe you have a special message you … Read more