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Removed “Delete” option from listing of user accounts, for the admin account. This will prevent the admin account from being accidentally deleted. Example:

Improved: after entering a credit card number in a reservation, you can now click the Payments link and the credit card number will automatically save prior to the Payments box opening. This should help avoid accidentally not charging a guest’s credit card by going into the Payments window and clicking “Add Payment” when you actually … Read more

Improved print version of the housekeeping reports. Now the notes are combined with the name column which makes for more efficient use of space when printing.  The number of adults/children has been abbreviated, next to the name, such as for two adults and one child:John Smith (2/1)

Thanks to suggestions from users, we’ve added a few new small features to the system.  And scroll down to read some news about things we are working on. Rate Adjustment Shows in Room Listing Price If your room/unit price is being adjusted downward by a Rate Adjustment, we are now showing the original price, plus … Read more

Using Authorize.net as your payment processor with ReservationKey is easy.  Here are a few tips to help with some of the settings in both systems. Turn Test Mode Off Even though you might be tempted to leave Test Mode enabled, disable it.  When your authorize.net account is in Test Mode it will not work with … Read more

For users that have been on ReservationKey for several years, now there is a report that makes it easy to compare one year to another.  At the bottom of the reports list, select Booking Date Comparison.  The report shows you how many bookings you have for the future, as of a certain month, based on the … Read more

We now have two new reports for quickly seeing how much income you have generated. One is useful for seeing income by month, over the span of a year, and the other report shows income by unit. Here is the current listing of all the reports we currently offer, with the news reports noted: Income … Read more

Two new features make it easier than ever to find reservations.  In header section, in the upper right, we now have a link for quickly pulling up new reservations, and on the upper left, a link for searching for reservations. Reviewing New Reservations As you enter reservations manually, or new online reservations come in, the … Read more

You might think, wouldn’t it be nice if I could charge a different deposit amount depending on how many nights the person has selected?  Well, now you can, using the Alternate Payment Schedule setting in the Reservation Page settings.  For example, for reservations for only one night you might want to charge 100% of the … Read more

Recently we’ve added a few miscellaneous features which are useful, but might not be too obvious, so it seems a good idea to highlight them here. Thanks to popular demand it is now possible to set whether or not the deposit amount includes taxes.  Simply check the box “include taxes” when setting up your deposit … Read more