RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
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Operations - January 9, 2026 - 5 min read
Learn how to create a members-only ReservationKey booking page using a simple password overlay. This approach adds lightweight access control without guest accounts or backend changes; ideal for clubs, associations, and private properties that want to prevent casual bookings while keeping the reservation process easy to manage.
Operations - November 6, 2025 - 3 min read
We’re excited to introduce the ReservationKey Referral Rewards Program — a new way to thank you for spreading the word! Share your unique referral link or invite friends by email, and when they sign up, you’ll both receive an e-gift card worth half of their first month’s payment (up to $200). It’s our way of saying thanks for helping others discover ReservationKey!
Operations - July 21, 2025 - 3 min read
Make third-party tracking easier with our new unified reservationData layer. This update simplifies how ReservationKey integrates with tools like Sojern, Google Ads, and Meta Pixel by standardizing data and reducing manual customization.
Operations - June 4, 2021 - 3 min read
We now have an easy option for online check-in. Using the merge code {{checkinlink}} in an email template, your guests receive a clickable link to a form to complete the check in process online. The settings for this page are fully customizable, including what form fields to show (custom fields), and how many days prior …
Operations - December 7, 2020 - 2 min read
We have implemented a Timed Hold feature. You can now set a status to change after X number of hours. This is useful for being able to hold a reservation for a potential guest, but have the units unblock automatically if they don’t reserve (by clicking on the link to pay and paying) in time. …
Operations - December 3, 2018 - 3 min read
The switch over is really very simple. Go through this checklist to make sure you are ready to make the switch to your new ReservationKey account: 1. Create a ReservationKey account. When you sign up for a trial account, you a getting access to our full system, the exact same system, log in, etc that …
Operations - October 30, 2018 - 2 min read
1. Can I set the system so that it is an inquiry only? Yes! By changing the system to not block the dates until the reservation is confirmed, this is easy to do. Also add text in the reservation page header and confirmation page to make it clear to guests that you will review their …
Operations - May 25, 2017 - 1 min read
While you could make a different email template for each room/unit you have, you may find it more convenient to make one generic template and then have the system pull information into that template based on the room(s) reserved. This is useful for things like a pre-arrival email which has directions to the apartment reserved, …
Operations - October 6, 2016 - 2 min read
Now there is a way to internally search availability and get a price quote, without having to create a reservation. After getting the quote, a new reservation may be added directly from this feature, or the quote may be sent via email. This feature is designed to work well with mobile devices also, so it …
Operations - January 27, 2015 - 2 min read
Thanks to suggestions from users we’ve already made some big improvements to our new pre-book links feature, which was just released yesterday. To summarize this feature, it allows you to enter a reservation internally and then provide a link to your guests that they can use to go to your Reservation Page to fill in …