RESOURCE LIBRARY
Product updates, practical hospitality tips, and setup strategies from our team.
1 active filter
Operations - November 8, 2013 - 2 min read
It is now possible to give your prospective guests the option to filter their search results by amenities which have been linked to your rooms/units. Whether or not you want to use this is up to you. For many users, it may be better to just leave the search form as simple as possible (just …
Operations - November 4, 2013 - 1 min read
Now, keep all your links and other notes associated with your business, right in ReservationKey. This is a convenient way of organizing your links, and having a place to store information that you often need to access. This feature was originally envisioned as a way to bookmark links you often visit, with a notes section …
Operations - October 30, 2013 - 2 min read
For those who use ReservationKey to manage vacation rentals, we are happy to announce that we now have full connectivity with external systems using iCal links. It is possible to import reservations into ReservationKey by adding the link from an external system to ReservationKey, and it is also possible for external systems to update their …
Operations - October 23, 2013 - 1 min read
Thanks to user suggestions (yet again, thanks!), we’ve added outstanding balance information to the informational box that appears when hover over a reservation on the internal calendar. Also, we’ve fixed a bug with this box that appeared with newer Internet Explorer browsers. Previously Compatibility View had to be turned on, but now this is no …
Operations - October 21, 2013 - 1 min read
Now it is possible to add descriptions to the star icons, and when you hover over the star with the mouse, the description will appear as the image title. To set the descriptions, go to Settings, Preferences: Then, when you hover over the star, on both the internal calendar, and also in the Reservation Details …
Operations - October 19, 2013 - 1 min read
Thanks to a user request from the forum, we have created a new merge code for the email templates. The code is {{roomurl}} which will pull the URL for the room/unit. This feature will likely be most useful for property manager users, where the “rooms” are actually houses. The idea here is that you can …
Operations - October 2, 2013 - 2 min read
We are happy to announce that our new internal user forum has been launched. This is a project that has been on our list of things to do for a long time, and now that we are approaching 1000 users, it seemed that the time is ripe for creating an internal forum. It is our …
Operations - September 27, 2013 - 1 min read
Thanks to suggestions from a number of users, we have added a new bar at the top of the internal calendar. The idea with this bar is that it is a place to keep track of special events, holidays, or any other notes that you want to make especially obvious. Unlike the notes bar (the …
Operations - September 19, 2013 - 2 min read
Now there is a way to quickly print templates for many reservations at one time. This feature can be used for printing registration forms for all arriving guests for the day, week, etc. First, just create your registration form (or whatever you want to print per reservation) in the Website Tab, Email Templates section. There …
Operations - May 30, 2013 - 3 min read
Here is an update as to some of the miscellaneous features we have been working on recently. Remove taxes individually- For certain guests you may need to charge some of the taxes instead of automatically including all tax categories linked to a room. Now, when selecting the taxes section you can select which taxes to remove …