RESOURCE LIBRARY
Browse ReservationKey documentation by section and open the topic you need.
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Core day-to-day operations and reservation workflows.
Master calendar containing all reservations; click to add new reservations.
List of reservations and financial details.
All information pertaining to a particular reservation.
Large number reports for various purposes; many exportable to CSV.
Searchable list of all contacts saved in the system.
Guest-facing booking experience, messages, and automation.
Public page for guests to make reservations.
Look and feel of public reservations.
Major text that appears in Reservation Pages.
How to take payments through Reservation Pages, and internally.
How much money is due at time of reservation and thereafter.
Text that is to be sent to guests in emails.
What email template is to be sent, and when it is to be sent.
Communicate via text messages, templates, schedules, and chat.
Create codes that can be used to trigger a discount.
Use additional fields to ask guests for details not included in the standard reservation form.
Sell merchandise or other items, as part of the reservation process.
Ask guests to leave a comment, and then display guest book on your website.
Similar to gift cards, certificates can be purchased and then redeemed using a unique code.
Change system language into your own text, or into other languages.
Inventory, rates, taxes, and availability controls.
Settings for property information.
Room details such as descriptions and photos.
Fraction information, such as parent room, description, and photos.
A way to organize rooms into categories (types).
Create plans for each room or each type of room.
Each rate plan uses at least one rule, where rates are set day by day or weekly.
Minor changes to base rates, such as for holidays or special events.
Taxes used in rate plans, fees, and items for sale.
Mandatory charges when attached to rate plans.
Automatic pricing adjustments based on booking time and occupancy.
Account-level controls, permissions, integrations, and data tools.
Basic account information, payment details, and add-ons.
Items relating to specific users such as permissions.
System-wide preferences for look and feel, currency, and other settings.
Colors shown on the internal calendar and status-based behavior.
Edit system lists such as vendors, categories, labels, and amenities.
Load files to import data from other software applications.
Connections to third-party software such as channel managers and QuickBooks.
Most deleted items are moved to trash first.