The guest book feature allows you to gather feedback and comments from your guests via a dedicated webpage accessible through a link.
The following fields allow you to customize the appearance and content of your guest book page:
Select a theme to define the visual style of your guest book page. You can choose from the system’s default themes or any custom themes you have created.
Enter the title that will appear above the comment submission form. This is the form that guests will use to leave their entries in the guest book.
Enter any text you wish to display at the top of the comments form, providing instructions or a welcoming message to your guests.
Enter the text that guests will see after they have successfully submitted their comment through the guest book form. This can be a thank you message or confirmation of their submission.
Provide a title for your overall guest book page. This title will likely appear at the very top of the guest book.
Enter any text you want to appear at the top of the main guest book page, above the displayed comments. This could be a general introduction to your guest book.
In your automated emails to your guests by including the code {{addcommentguestbooklink}} a link will be sent to your guest to be used for leaving a comment. The link brings the guest to a simple form to be filled out (all fields optional).
To include a link to the guestbook, use the tag {{guestbooklink}}.
All fields are optional. At a maximum a guestbook entry can contain a title, comments, guestname, guest hometown, dates stayed, and property/unit stayed at.
Under your Reservation Page settings, you can select where the links appear. The links can be set to appear at only the property level, at only the room level, both, or neither. Additionally, a direct link to your guestbook can be found in your guestbook details section. This link is useful if you don’t want to use the automatic links, but instead want to place the link elsewhere on your site. One benefit of the automatic links is that the number of approved comments will show in parenthesis in the guestbook link.
You must approve all comments before they are publicly viewable. You will receive an email notification of any new comments in your guestbook. Included in that notification are links for approving the comment or deleting the comment. You also may edit comments by viewing your guestbook once you are logged into your ReservationKey account.
To see all unapproved comments, log into your ReservationKey Account, and then open your guestbook. Unapproved comments will have a pink background.
Yes. Once logged into your ReservationKey account, open your guestbook and use the Add Comment link at the top left corner of the page.
You may add separate titles and messages for both the page where guests leave comments and the page where comments are viewable. These settings are under the Guestbook Tab, under the Website Tab.
Yes, you may select from one of the pre-designed themes, edit one of the pre-designed themes, or build your own. The guestbook section is near the end of the Themes CSS.
Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.
