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Reservation Manager
VIDEOS: Reservation Manager Tab
Availability Calendar
Reservations
Reservation Details
Guests
Reports
Website Tab
VIDEOS: Website Tab
Reservation Pages
Themes
Website Messages
Payment Methods
Payment Schedules
Email Templates
Email Schedules
Text Messaging
Discount Codes
Custom Fields
Items for Sale
Guestbook
Gift Certificates
Custom Text
Properties Tab
VIDEOS: Properties Tab
Yield Management
Fees
Taxes
Rate Adjustments
Rate Rules
Rate Plans
Room Types
Fractions
Rooms / Units
Properties / Locations
Settings Tab
VIDEOS: Settings Tab
Account Settings
Users
Preferences
Reservation Status
Lists
Import Data
External Connections
ReservationKey Channel Manager Setup: How to setup Google Hotel Ads
ReservationKey Channel Manager Setup: How to add Channex and channels (OTAS)
ReservationKey Channel Manager Setup Instructions
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FAQsQuick Start – System Overview
System OverviewProperties SetupWebsite Setup

VIDEOS: Website Tab

Reservation Pages

How to use payment links
Changing the check-in time field from a text field to a drop down
Is Reservationkey mobile friendly?
How can I preview my booking page?
How to make selected standard fields required on the reservation page.
New users - items to check when testing your booking page.
How to add ReservationKey search widget to a WordPress website.
How can I disable online bookings for certain months, such as for a seasonable business?
Customizing the Reservation Form
Multiple Units Versus Single Unit Reservation Pages
Setting Up Hotel Style Reservation Pages
How to add Google Analytics and Google Adwords tracking code
Steps to take in setting up your Reservation Key account to go live
ONLINE CHECK-IN FORM; SIGNATURE FIELDS; IMAGE UPLOADS

Themes

How to remove the waiting list form.

Website Messages

How can I add my logo to the booking engine header?
How to edit header, footer and other main text on a reservation page.

Payment Methods

How do I set up Square as a payment method?
How do I add InnPayment/Yapstone as a payment method?
How do I add Authorize.net as a payment method?
How do I retrieve credit card numbers when using the Offline Payment Method?
How to add or remove a credit card transaction fee (surcharge).
How to add PayPal as a payment method.

Payment Schedules

How to charge (or not charge) a deposit at time of booking.

Email Templates

How to fix merge codes that are not working
How to set up an email template.
How can I add my logo to the email templates?
How do I add an invoice?
How do I use merge codes with email templates?
How to manually send an email through ReservationKey.
How to add information specific to the room or property reserved to an email template (detailed).
How to add information specific to the room or property reserved to an email template (summary).
Room Specific Information for Email Templates Example: driving directions and key codes

Email Schedules

How to set up an email schedule.
How to set up which emails should be sent or placed into queue for internally created reservations.
How to link an email schedule with a ReservationPage.
Using Automatic Email Schedules

Text Messaging

Text Messaging - Dashboard
Text Messaging - Quick SMS
Text Messaging - Schedules
Text Messaging - Templates
Text Messaging - History
Text Messaging - Chat

Discount Codes

Text Messaging - Dashboard
Text Messaging - Quick SMS
Text Messaging - Schedules
Text Messaging - Templates
Text Messaging - History
Text Messaging - Chat

Custom Fields

How to create a custom field?
How to use data from a custom field in an email template (custom merge code).

Items for Sale

How to Add Items For Sale and Packages to Reservation Pages

Guestbook

Adding A Guestbook To Your Website

Gift Certificates

How do I create a gift certificate manually?
How to use a gift certificate to pay for a reservation.
How to take payments for gift certificates, including using Offline Payment options.
What do ReservationKey gift certificates look like?

Custom Text

How to change the default text on public reservation pages.

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.

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