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User Guide
Reservation Manager
VIDEOS: Reservation Manager Tab
Availability Calendar
Reservations
Reservation Details
Guests
Reports
Website Tab
VIDEOS: Website Tab
Reservation Pages
Themes
Website Messages
Payment Methods
Payment Schedules
Email Templates
Email Schedules
Text Messaging
Discount Codes
Custom Fields
Items for Sale
Guestbook
Gift Certificates
Custom Text
Properties Tab
VIDEOS: Properties Tab
Yield Management
Fees
Taxes
Rate Adjustments
Rate Rules
Rate Plans
Room Types
Fractions
Rooms / Units
Properties / Locations
Settings Tab
VIDEOS: Settings Tab
Account Settings
Users
Preferences
Reservation Status
Lists
Import Data
External Connections
ReservationKey Channel Manager Setup: How to setup Google Hotel Ads
ReservationKey Channel Manager Setup: How to add Channex and channels (OTAS)
ReservationKey Channel Manager Setup Instructions
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FAQsQuick Start – System Overview
System OverviewProperties SetupWebsite Setup

VIDEOS: Properties Tab

Properties / Locations

Setting up clickable maps to show availability

Rooms / Units

How to Block Dates
We are open weekends only. How can we block all mid-week dates?
Where do my room photos appear on the booking page?
How to change the room sort order.
How to Block Rooms
How to Un-Block Rooms

Fractions

How to decide whether or not to use fractions.
How to setup Fractions

Room Types

Rate Plans

Linking a rate plan to a room/unit
How to set up multiple rate plans per room.
How do I edit my rates?
How to set a minimum stay within a Rate Plan.
How to duplicate Rate Plans.
How to duplicate Rate Rules.
How to charge an additional fee for extra guests.
Creating Rate Plans and Adding Rate Rules
Using Alternate Rate Plans

Rate Rules

Linking a rate plan to a room/unit
How to set up multiple rate plans per room.
How do I edit my rates?
How to set a minimum stay within a Rate Plan.
How to duplicate Rate Plans.
How to duplicate Rate Rules.
How to charge an additional fee for extra guests.
Creating Rate Plans and Adding Rate Rules
Using Alternate Rate Plans

Rate Adjustments

How to set a minimum stay within a Rate Adjustment.

Taxes

Fees

How to apply taxes to a fee.
How to add a fee to a room (including linking fees to taxes and a rate plan).

Yield Management

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.

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