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User Guide
Reservation Manager
VIDEOS: Reservation Manager Tab
Availability Calendar
Reservations
Reservation Details
Guests
Reports
Website Tab
VIDEOS: Website Tab
Reservation Pages
Themes
Website Messages
Payment Methods
Payment Schedules
Email Templates
Email Schedules
Text Messaging
Discount Codes
Custom Fields
Items for Sale
Guestbook
Gift Certificates
Custom Text
Properties Tab
VIDEOS: Properties Tab
Yield Management
Fees
Taxes
Rate Adjustments
Rate Rules
Rate Plans
Room Types
Fractions
Rooms / Units
Properties / Locations
Settings Tab
VIDEOS: Settings Tab
Account Settings
Users
Preferences
Reservation Status
Lists
Import Data
External Connections
ReservationKey Channel Manager Setup: How to setup Google Hotel Ads
ReservationKey Channel Manager Setup: How to add Channex and channels (OTAS)
ReservationKey Channel Manager Setup Instructions
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FAQsQuick Start – System Overview
System OverviewProperties SetupWebsite Setup

VIDEOS: Settings Tab

Account Settings

How to change the email address that receives credit card digits
How to set up a paying subscription
How to set up a new subscription.
How to pay by bank account, or change payment method.
How to change your plan.
How to set an account alias.
How do I cancel my account?
I sold my business. How do I transfer my account to the new owner?

Users

How do I change my password?
How do I add a user?
How do the user permissions work?
How do I limit users to access only some of my units?
How can I set my time zone?
Creating Additional User Accounts

Preferences

How to adjust number of dates that show on internal availability calendar
How do I change the width of the room names field in the internal calendar?
How do I change the number of stars that I can use? Can I specify meanings for each star?
How to change from dollars to euros?
How can the currency symbol be displayed after the price, rather than before?
How to change the currency symbol.

Reservation Status

Blocking Rooms for Groups Tutorial
How to have an email sent automatically when changing reservation status
How do I change to a status automatically after receiving a payment?
Is it possible to have rates set to zero when changing to a particular status?
Customize Reservation Status Colors

Lists

How does the Amenities feature work?

Import Data

External Connections

Setting up our Channel Manager
Sending Rates to Myallocator
Disable all emails for Myallocator
Using iCal Links
MyAllocator.com vs iCal
How do I set up my connection with MyAllocator?
How do I send rates to MyAllocator?
What is the difference between MyAllocator and iCal links?
Channel specific settings: Status, Email Schedule, Payment Page, Channel Name, Channel Reservation ID, Taxes.
How to export to Quickbooks Online.
Setting up Myallocator.com
How to connect to eRentalLock
Set up a custom field in order to track channel name from MyAllocator
How to reconnect a disabled VRBO channel connection with Channex.
How to Connect with the channel manager, Channex and the OTA's

Trash

How do I restore an item from the trash?

ReservationKey Channel Manager Setup Instructions

Setting up our Channel Manager
Sending Rates to Myallocator
Disable all emails for Myallocator
Using iCal Links
MyAllocator.com vs iCal
How do I set up my connection with MyAllocator?
How do I send rates to MyAllocator?
What is the difference between MyAllocator and iCal links?
Channel specific settings: Status, Email Schedule, Payment Page, Channel Name, Channel Reservation ID, Taxes.
How to export to Quickbooks Online.
Setting up Myallocator.com
How to connect to eRentalLock
Set up a custom field in order to track channel name from MyAllocator
How to reconnect a disabled VRBO channel connection with Channex.
How to Connect with the channel manager, Channex and the OTA's

ReservationKey Channel Manager Setup: How to add Channex and channels (OTAS)

Setting up our Channel Manager
Sending Rates to Myallocator
Disable all emails for Myallocator
Using iCal Links
MyAllocator.com vs iCal
How do I set up my connection with MyAllocator?
How do I send rates to MyAllocator?
What is the difference between MyAllocator and iCal links?
Channel specific settings: Status, Email Schedule, Payment Page, Channel Name, Channel Reservation ID, Taxes.
How to export to Quickbooks Online.
Setting up Myallocator.com
How to connect to eRentalLock
Set up a custom field in order to track channel name from MyAllocator
How to reconnect a disabled VRBO channel connection with Channex.
How to Connect with the channel manager, Channex and the OTA's

ReservationKey Channel Manager Setup: How to setup Google Hotel Ads

Setting up our Channel Manager
Sending Rates to Myallocator
Disable all emails for Myallocator
Using iCal Links
MyAllocator.com vs iCal
How do I set up my connection with MyAllocator?
How do I send rates to MyAllocator?
What is the difference between MyAllocator and iCal links?
Channel specific settings: Status, Email Schedule, Payment Page, Channel Name, Channel Reservation ID, Taxes.
How to export to Quickbooks Online.
Setting up Myallocator.com
How to connect to eRentalLock
Set up a custom field in order to track channel name from MyAllocator
How to reconnect a disabled VRBO channel connection with Channex.
How to Connect with the channel manager, Channex and the OTA's

Founded in 2007, ReservationKey was created to offer a simple, yet powerful and affordable solution for managing reservations and displaying availability online. Our goal is to deliver top-quality software that fulfills our users' needs - simple, efficient, and budget-friendly.

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